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Helpful answers
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Sep 5, 2014 7:32 AM in response to Vinascar726by norm123,Hello Vinascar726
Check out the steps below to try and resolve issues with the Red X on your iPod.
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Regards,
-Norm G.
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May 30, 2015 1:20 PM in response to norm123by bluescityboy,Right then. You pay over $200 for these 160gb contraptions and they work for a little over a year? After that expect to pay more for service. I purchased a Zen mp3 player 10 years ago for $40. It's still working.
