Adobe Acrobat 11 will not finish installing on my iMac running 10.9.4. Any ideas?

Try this:

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion

Boot to the Recovery HD:

Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

Repair

When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

Now try the installation again. Be aware that the installation may take quite a while to complete once it reaches the point of running package scripts. This phase is the one in which the package is being written to your drive. Be patient.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select

/var/log ▹ install.log

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

☞ When posting a log extract, be selective. Don't post more than is requested.

☞ Please don't indiscriminately dump thousands of lines from the log into this discussion.

☞ Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.

The error messages can result from incorrect permissions on the root directory, or perhaps other files, or from some other kind of system corruption. Unless you know what caused the damage, the only safe course of action is to back up all data and then reinstall the OS. You won't need your backup unless something goes wrong.

Hello,

just had the same problem using Acrobat XI 11.0.7 and Yosemite 10.10.3.

Same logs, I solved by using this:

http://marzin.org/posts/fixing-sudo-osx/

I don't know exactly what I did (please tell me if I put myself in danger...)

But it worked

Ciao

GB

You enabled the root user, which is never a good thing to do. Disable it immediately.

Kurt,

I will do it immediately, thanks a lot for reading and replying.

Ciao

GB