Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wifi connected but internet not working upstairs

Hi, I have a MPB early 2011 and I have talktalk internet. I have absolutely no problems with my wifi up until the last week. I can use the internet perfectly fine downstairs when I am in the living room (where the router is located) as I am typing this using it, however when I go upstairs i.e. to the bedroom directly above where the router is situated I am still connected to the internet at the wifi symbol is black however i lose internet connection and I am not able to use the internet at all. This is a new issue as before, I was able to use my MPB anywhere in the house without any problems.


I don't believe it's the router as my iPhone connects fine upstairs and we also have a MPB late 2013 and that works perfectly fine upstairs.


Any help would be appreciated to rectify this, could this be something in my settings? thanks!

MacBook Pro (13-inch Early 2011), OS X Mavericks (10.9.4)

Posted on Sep 3, 2014 3:07 PM

Reply
1 reply

Sep 5, 2014 9:27 AM in response to mrblonde2014

Hello mrblonde2014,


Thank you for contacting Apple Support Communities.


You can use the following articles to troubleshoot the Wi-Fi connectivity issues with your MacBook Pro.


Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628


and


Wi-Fi and Bluetooth: Potential sources of wireless interference

http://support.apple.com/kb/HT1365


Regards,

Jeff D.

Wifi connected but internet not working upstairs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.