I'm unable to make in game purchases while in games

When I go into Clash of clans or any game and try and make a purchase it always says your purchase couldn't be completed then says cannot connect to iTunes

iPhone 5c, iOS 7.1.2

Posted on Sep 3, 2014 3:24 PM

Reply
1 reply

Sep 5, 2014 9:02 AM in response to {Limits}

Hello {Limits},


Thank you for contacting Apple Support Communities.


My first thought is that you might have In-App purchases restrictions turned on. The first article tells you how to turn the restriction on, the difference is that at step 4, turn it on instead of off.


Restricting In-App Purchases

http://support.apple.com/kb/HT6088


If the problem is not the restrictions, it may be an iTunes Store connection issue, you can use the following to troubleshoot this.


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Regards,

Jeff D.

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I'm unable to make in game purchases while in games

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