HT203031: Where do I find my Case or Repair ID?
Learn about Where do I find my Case or Repair ID?
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Helpful answers
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Sep 3, 2014 2:48 PM in response to Tun288by ChrisJ4203,It sounds as if the phone that you have is locked to a different carrier than you have a SIM for. It may have been hacked to work with your SIM, and once you restored it to the latest iOS, it has locked again. Your only alternative is to find out what carrier the device is locked to and contact them to find out their unlock policies and if you qualify.
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Sep 3, 2014 2:49 PM in response to Tun288by imobl,Use a sim from the wireless provider to which the iPhone is locked. Sim does
not have to be associated with an active account, but it does have to be from
the wireless provider to which the iPhone is locked.
If that is not the problem, please provide the complete exact wording of the
error message you are getting.