If I have more than one security question and it doesn't give me the option to reset it what should I do

i want to reset my security questions and answers but it didn't give me the option

iPod touch, iOS 7.1.2

Posted on Sep 4, 2014 1:40 AM

Reply
1 reply

Sep 4, 2014 4:49 AM in response to wesley66

Forgotten Security Questions/Answers

You need to contact Apple by:

1 - Use the Express lane and start here:

https://expresslane.apple.com

then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

or

Apple - Support -form iTunes Store - Contact Us

2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57

or

Apple ID: Contacting Apple for help with Apple ID account security

3 - Use your rescue email address if you set one up

Rescue email address and how to reset Apple ID security questions

For general information see:

Apple ID: All about Apple ID security questions

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If I have more than one security question and it doesn't give me the option to reset it what should I do

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