My iPhone 4s won't charge and its dead

My power button is broken and my iPhone 4s just died, also it stopped charging. I can't get an upgrade until October 2015. Please help!

iPhone 4S, iOS 6

Posted on Sep 4, 2014 7:49 PM

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7 replies

Sep 4, 2014 8:26 PM in response to fig.newton99

It may be possible that the phone will no longer charge because of the charger itself not functioning properly. I would recommend trying other chargers and other power sources. If that doesn't resolve the issue it definitely sounds like a battery or device hardware issue.


Considering the iPhone 4s is an older phone and judging by your upgrade date. It may actually still be under warranty. You phone comes with a 1 year limited hardware warranty with Apple and you may be able to get it repaired for no cost if it is no longer working.


I recommend starting here:

http://www.apple.com/support/iphone/repair/battery-power/


If you have anymore problems contact apple Support at the link after starting a service request. And advisor would be happy to check your eligibility and explain your options in depth.

Sep 5, 2014 7:52 AM in response to fig.newton99

Inspect the charging port area for dirt/debris/fluff build-up that may be preventing a good connection and use a wooden toothpick, soft clean toothbrush, or a can of compressed air to clean it. Also look for bent or broken pins. Try another cable and/or charger block (be sure to always use a genuine Apple certified brand) in a known good outlet. If you're using a USB port, try another port. If you're using a hub, try a direct connection. If you're using a USB port in the front of a desktop computer, try one in the back. If all these fail, make an appointment at your nearest Genius Bar to have the device evaluated.

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My iPhone 4s won't charge and its dead

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