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I can't add hotmail(Outlook) account to iPhone 5s (Unable to verify account information)

I can't add hotmail account on my iPhone 5S. I recieved error "Unable to verify account information'


I follow these step to set up my e-mail account


-setting Mail, Contacts, Calendars

-add new mail account

-selected Outlook.com

-entered my outlook.com address (hotmail) and my password.

-after that I recieved error "Unable to verify account information"


But when I follow these step I can get e-mail on iPhone 5S


-setting Mail, Contacts, Calendars

-add new e-mail account

-selected other

-entered e-mail address and password

-enter IMAP hostname


Please let me know hoe to resolve this problem


I running on iOS 7


Thank you

iPod touch

Posted on Sep 4, 2014 7:02 PM

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Question marked as Best reply

Posted on Sep 5, 2014 8:58 AM

If you have two-step verification on your account, you will need to either turn it off, or use a special mobile passcode for this setup. Follow the instructions provided by your email provider.

4 replies

I can't add hotmail(Outlook) account to iPhone 5s (Unable to verify account information)

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