Muso4142
Level 1 (0 points)

Q: MacBook Pro dead - '-3001F' error


Hi,

 

I have managed to total delete my disc content (I believe!) & when I reboot all I get it an exclamation mark with apple.com/support & -3001F. nothing else.

 

Is there anything I can do or do I need to contact support?

MacBook Pro with Retina display

Posted on Sep 5, 2014 3:47 AM

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Muso4142

Q: MacBook Pro dead - '-3001F' error

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  • Helpful answers

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Sep 5, 2014 4:40 AM in response to Muso4142
    Level 7 (30,009 points)
    Mac OS X
    Sep 5, 2014 4:40 AM in response to Muso4142

    Make certain that you have a good Internet connection and boot your machine from Apple's servers by holding down the command, option and R keys whilst booting. It will take awhile, but you'll soon see a globe on your screen and you'll finally see the Internet Recovery window:

     

    Mac+OS+X+Recovery.png

    Select Disk Utility and erase and reformat your drive. Then select "Reinstall Mac OS X" - it will take a while as all of this is going on via the Internet.

     

    Call back if you can't get that far.

     

    Clinton

     

    MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 5, 2014 4:41 AM in response to Muso4142
    Level 9 (52,118 points)
    Mac OS X
    Sep 5, 2014 4:41 AM in response to Muso4142

    Have you tried to boot into the recovery partition?

     

    http://support.apple.com/kb/HT1310

     

    Click on the recovery partition, on the right.

     

    From the 4 option menu select Disk Utility.

     

    Run Disk Utility>First Aid, Verify and Repair.

     

    What are the results?

     

    Ciao.