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*PLEASE HELP* Spinning beachball keeps coming up…

Hey guys, even though I've got 500mb of RAM available for OSX to use the spinning beachball comes up every now and again and when it appears I’m unable to do anything other than move my mouse. Im running latest version of OSX Mavericks.

Thanks!

Posted on Sep 5, 2014 5:52 AM

Reply
109 replies

Sep 23, 2014 4:25 AM in response to NewbMacUser

Here we go:


Hardware Information:

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 512 MB


System Software:

OS X 10.9.5 (13F34) - Uptime: 2 days 19:55:53


Disk Information:

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (81.35 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Sennheiser Communications Sennheiser USB headset


SIGMACHIP Usb Mouse


Apple Computer, Inc. IR Receiver


Logitech USB Keyboard


composite_device 15.52 GB

STORE N GO (disk2s1) /Volumes/STORE N GO: 15.52 GB (1.83 GB free)


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

[kext loaded] at.obdev.nke.LittleSnitch (4098 - SDK 10.8) Support

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support

[kext loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[kext loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) Support

[kext loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) Support

[not loaded] com.sony.driver.prs2 (1.0.3d1) Support


Problem System Launch Agents:

[failed] com.paragon-software.NTFS.SparkleUpdate.plist Support

[running] com.paragon.NTFS.notify.plist Support


Launch Daemons:

[running] at.obdev.littlesnitchd.plist Support

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[running] com.anchorfree.ajaxserver.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[loaded] com.oracle.java.Helper-Tool.plist Support

[loaded] com.oracle.java.JavaUpdateHelper.plist Support

[not loaded] com.teamviewer.teamviewer_service.plist Support


Launch Agents:

[running] at.obdev.LittleSnitchUIAgent.plist Support

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[running] com.Logitech.Control Center.Daemon.plist Support

[loaded] com.oracle.java.Java-Updater.plist Support

[running] com.rosettastone.rosettastonedaemon.plist Support

[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist Support

[not loaded] com.teamviewer.teamviewer.plist Support

[not loaded] com.teamviewer.teamviewer_desktop.plist Support


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.adobe.ARM.[...].plist Support

[loaded] com.google.keystone.agent.plist Support

[loaded] com.valvesoftware.steamclean.plist Support


User Login Items:

Dropbox

AirPlayitServerManager


Internet Plug-ins:

nplastpass: Version: 2.0.25 Support

LogMeInSafari64: Version: 1.0.660 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

LogMeIn: Version: 1.0.660 Support

Silverlight: Version: 4.1.10329.0 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe

LogMeInSafari32: Version: 1.0.660 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.1.0 Support

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 51 Check version


Safari Extensions:

LastPass: Version: 3.1.57


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins:

Picasa: Version: 1.0 - SDK 10.4 Support


3rd Party Preference Panes:

Flash Player Support

Flip4Mac WMV Support

Java Support

Logitech Control Center Support

Paragon NTFS for Mac ® OS X Support


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 389.19 GB

Destinations:

TM [Local] (Last used)

Total size: 930.90 GB

Total number of backups: 24

Oldest backup: 2014-03-13 08:40:09 +0000

Last backup: 2014-09-20 13:10:28 +0000

Size of backup disk: Too small

Backup size 930.90 GB < (Disk used 389.19 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU:

26% Evernote

15% WindowServer

4% sysmond

4% Finder

2% Skype


Top Processes by Memory:

918 MB Finder

721 MB firefox

352 MB Skype

295 MB WindowServer

205 MB Evernote


Virtual Memory Information:

807 MB Free RAM

2.48 GB Active RAM

1.65 GB Inactive RAM

1.52 GB Wired RAM

5.85 GB Page-ins

183 MB Page-outs

Sep 23, 2014 2:49 PM in response to NewbMacUser

I repeat my previous suggestions --

1. download & install the Latest Version of ETRecheck (it will include a time/date stamp of when it was run).

2. boot up in SafeMode (until your system runs in SafeMode without the BB, I would not expect it to run in Normal Mode, without the BB).

3. while in Safe Mode, run ETRecheck & post the result.

Sep 25, 2014 6:01 AM in response to db24401

Okay I just did this in Safe Mode:


EtreCheck version: 1.9.15 (52)

Report generated 25 September 2014 5:06:39 pm AEST


Hardware Information: ?

Mac mini (Mid 2011) (Verified)

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

8 GB RAM


Video Information: ?

Intel HD Graphics 3000 - VRAM: 512 MB

DELL ST2220L spdisplays_1080p


System Software: ?

OS X 10.9.5 (13F34) - Uptime: 0 days 0:32:23


Disk Information: ?

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 499.25 GB (81.34 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information: ?

composite_device 15.52 GB

S.M.A.R.T. Status: Verified

STORE N GO (disk1s1) <not mounted>: 15.52 GB

Logitech USB Keyboard

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Sennheiser Communications Sennheiser USB headset

SIGMACHIP Usb Mouse

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Kernel Extensions: ?

[not loaded] at.obdev.nke.LittleSnitch (4212 - SDK 10.8) Support

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support

[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support

[not loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) Support

[not loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) Support

[not loaded] com.sony.driver.prs2 (1.0.3d1) Support


Problem System Launch Daemons: ?

[failed] com.apple.ucupdate.plist


Problem System Launch Agents: ?

[failed] com.paragon-software.NTFS.SparkleUpdate.plist Support

[running] com.paragon.NTFS.notify.plist Support


Launch Daemons: ?

[not loaded] at.obdev.littlesnitchd.plist Support

[not loaded] com.adobe.fpsaud.plist Support

[not loaded] com.adobe.SwitchBoard.plist Support

[not loaded] com.anchorfree.ajaxserver.plist Support

[not loaded] com.microsoft.office.licensing.helper.plist Support

[not loaded] com.oracle.java.Helper-Tool.plist Support

[not loaded] com.oracle.java.JavaUpdateHelper.plist Support

[not loaded] com.teamviewer.teamviewer_service.plist Support


Launch Agents: ?

[not loaded] at.obdev.LittleSnitchUIAgent.plist Support

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[not loaded] com.Logitech.Control Center.Daemon.plist Support

[not loaded] com.oracle.java.Java-Updater.plist Support

[not loaded] com.rosettastone.rosettastonedaemon.plist Support

[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist Support

[not loaded] com.teamviewer.teamviewer.plist Support

[not loaded] com.teamviewer.teamviewer_desktop.plist Support


User Launch Agents: ?

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[not loaded] com.adobe.ARM.[...].plist Support

[not loaded] com.google.keystone.agent.plist Support

[not loaded] com.valvesoftware.steamclean.plist Support


User Login Items: ?

Dropbox

AirPlayitServerManager


Internet Plug-ins: ?

nplastpass: Version: 2.0.25 Support

LogMeInSafari64: Version: 1.0.660 Support

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support

AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

LogMeIn: Version: 1.0.660 Support

Silverlight: Version: 4.1.10329.0 Support

Flash Player: Version: 15.0.0.152 - SDK 10.6 Support

LogMeInSafari32: Version: 1.0.660 Support

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.1.0 Support

AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support

JavaAppletPlugin: Version: Java 7 Update 51 Check version


Safari Extensions: ?

LastPass


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


User Internet Plug-ins ?

Picasa: Version: 1.0 - SDK 10.4 Support


3rd Party Preference Panes: ?

Flash Player Support

Flip4Mac WMV Support

Java Support

Logitech Control Center Support

Paragon NTFS for Mac ® OS X Support


Time Machine: ?

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 464.96 GB Disk used: 389.21 GB

Destinations:

TM [Local] (Last used)

Total size: 930.90 GB

Total number of backups: 24

Oldest backup: 2014-03-13 08:40:09 +0000

Last backup: 2014-09-20 13:10:28 +0000

Size of backup disk: Too small

Backup size 930.90 GB < (Disk used 389.21 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.


Top Processes by CPU: ?

2% WindowServer

0% firefox

0% fontd

0% System Events

0% mDNSResponder


Top Processes by Memory: ?

565 MB Finder

541 MB firefox

295 MB WindowServer

205 MB com.apple.IconServicesAgent

82 MB Dock


Virtual Memory Information: ?

3.99 GB Free RAM

2.63 GB Active RAM

666 MB Inactive RAM

748 MB Wired RAM

312 MB Page-ins

0 B Page-outs

Sep 25, 2014 2:59 PM in response to NewbMacUser

OK. That showed the S.M.A.R.T. Status: Verified which is a good thing.


Did you have the Beach Ball while in Safe Mode?


If it were my computer I would concentrate on fixing the following things that show

as problems when running in NORMAL Mode --


Kernel Extensions:

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support

[not loaded] com.sony.driver.prs2 (1.0.3d1) Support

Problem System Launch Agents:

[failed] com.paragon-software.NTFS.SparkleUpdate.plist Support

[running] com.paragon.NTFS.notify.plist Support

Launch Daemons:

[not loaded] com.teamviewer.teamviewer_service.plist Support

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist Support

[not loaded] com.teamviewer.teamviewer.plist Support

[not loaded] com.teamviewer.teamviewer_desktop.plist Support

Sep 29, 2014 2:41 AM in response to NewbMacUser

NewbMacUser wrote:


Anyone? I just want to know if I can do a re-install without needing to install every app one by one...

No, you need to erase the drive and reinstall, so you will be reinstalling apps or recovering them from the backup you made. It is the same answer as the other times you have asked.


The answer is not going to change according to the number of times it is asked.

Oct 4, 2014 12:57 AM in response to NewbMacUser

Were you able to create a complete backup of any of your created files

in addition to or in absence of a Time Machine or external Clone copy?


Though I've read through this thread a few times since its inception,

little traction appears to have occurred. Given the kinds of issues this

ASC site has exhibited the past few months, lack of some participation

is of little surprise in some instances...


If you have an externally enclosed, self-powered (own AC adapter) hard

disk drive such as fine examples shown at macsales site, you could use

CarbonCopyCloner or SuperDuper (from either maker's sites) to see

about creating a backup Clone that should be able to boot the Mac.

When or if you should consider a system clone, read the info at CCC

(bombich software) on how to do it; or, shirtpocket site for SuperDuper.


With a clone, in healthy form where you have a working bootable duplicate

of the content of the computer on hand, you could just clone it back into

a totally erased & reformatted hard drive. Since you don't have one, you

may be able to make one of whatever exists in your Mac, then use the

built-in OS X utilities on the Recovery partition, to reinstall a new OS X

and then see what you can do with it. Later, you could see about how to

use the former system parts from a Clone (external HDD) in a new OS X.

Maybe through a migration assistant or other means.


At this point in time, since I do not run Mavericks and have most of my

system on backup external (FW+USB2.0) HDDs, & some on USB flash;

I can restore my computers without internet access. It is faster that way.


Perhaps one of the regulars with much more experience than me can

reply with some references or on-site methods to walk you through an

archive and restore kind of event.


Good luck & happy computing! 🙂

*PLEASE HELP* Spinning beachball keeps coming up…

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