I have tried to do a repair of I-Tunes but I am advised the I-tunes64.msi file cannot be located. I am reluctant to simply uninstall I-Tunes and do a fresh install in case I lose any of my settings.
I do have an I-Cloud account and subscribe to I-Tunes match so I suppose I should be OK but am I risking losing all my Playlists etc.
iPod classic, Windows 8
Hi majilhaw,
Welcome to Apple Support Communities.
It sounds like you're running into an issue repairing or installing iTunes. You don't have to worry about losing your playlists or content in iTunes because that is saved in the iTunes Media folder, so go ahead and try to reinstall iTunes as shown in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Also, you can find more information about how iTunes stores media and settings here:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
I hope this helps.
-Jason
I-tunes has encountered a problem and has stopped working?
