5S Music

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5S Music

I load my music from Itunes library to my Iphone 5S. Some of the songs I can't play and they show the cloud icon next to them. It wants me to download but I was never in the cloud to begin with. Should I delete my music and try again

Posted on Sep 5, 2014 10:57 AM

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Answer 1

mario49

Community Specialist

Sep 7, 2014 8:04 AM in response to weezie11

Hey weezie11,

Thanks for the question. After reviewing your post, it sounds like some songs are in the cloud and you can download them to listen to them. Have you signed up for iTunes Match? I would recommend that you follow these articles, they may be able to help you resolve or isolate this issue.

iCloud: iTunes Match

http://support.apple.com/kb/PH2588?viewlocale=en_US

iTunes determines which songs in your collection are available in the iTunes Store. Any music with a match is automatically added to your iCloud library for you to listen to anytime, on any device.

iTunes Match on iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT5637

The download icon

will appear to the right of any songs or albums that are in the cloud but not downloaded onto your iOS device.

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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Answer 2

weezie11 Author

Level 1

0 points

Sep 7, 2014 2:11 PM in response to mario49

Thank you for your answer. I have not signed up and I don't want to use the cloud. The songs are in my library so how can I get them on my phone without the cloud?

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Answer 3

mario49

Community Specialist

Sep 7, 2014 3:02 PM in response to weezie11

Hey weezie11,

I would recommend that you take a look at this article, it may be able to help you resolve or isolate the issue.

Manually managing your device allows you to choose the content you want to have with you.

Managing content manually on iPhone, iPad, and iPod

http://support.apple.com/kb/HT1535

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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