There are 6 keys in my MacBook Pro that are not working, how can I fix them?

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There are 6 keys in my MacBook Pro that are not working, how can I fix them?

I am experiencing issues with 6 keys (6, y, h, n, =, /) on my very old MacBook Pro, when I boot up my laptop these keys just dont work anymore.

But when I used the keyboard viewer it works, can anybody help me or guide me on how I can resolve my problem?

Big thanks!

Posted on Sep 5, 2014 11:07 AM

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Answer 1

mario49

Community Specialist

Sep 7, 2014 6:58 AM in response to PurplejinG

Hey PurplejinG,

Thanks for the question. After reviewing your post, it sounds like the keyboard keys are not working correctly. I would recommend that you follow these articles, they may be able to help you resolve or isolate this issue.

One or more keys on the keyboard do not respond

http://support.apple.com/kb/TS1381

OS X Mavericks: If keys on your keyboard don’t work

http://support.apple.com/kb/PH13809

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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