iMessage on my mac says every contact is not registered with iMessage

Hi,

Check the Contacts app has the Contacted iPhone Numbers listed with the Country Code.

In Messages go to Preferences > Accounts > iMessages and then the Details Button

After signing in here (again as it were) check the Country or region set here.

7:15 pm Wednesday; December 10, 2014

Hi,

The Question title is about what the apparent "status" is of Contacts whilst using the iMessages side of the App on the Mac.

They have not even got to Text Forwarding with the iPhone yet.

The most common reason for the Contacts to Show as "Not Registered with iMessages" is that fact the Contacts app was syncing at one point and has no "local" (on computer) info and needs to sync with other devices to fill in the blanks so to speak.

The next is the Country code in the app (Preferences> iMessages account > Details Button).

The fact that some contacts will be on non iPhones and need SMS form the iPhone or the Text Forwarding set up so you can SMS from the Mac is well down the list of things to look at.

8:37 pm Thursday; December 18, 2014

Hi,

We do know from trial and error and comparing the issue with other Login issues that there are situations where for some reason the Apple ID when used on the Mac does not login or not login properly.

It starts as it were with this Error message.

People will report this as only effecting the Mac and that the Apple ID "works everywhere else".

It can only be solved by Contacting Support as it says.

When people do this - sometimes bumping it up to a level 2 person - that the Apple tech says they made changes to the Apple ID to get the iMessages server to respond to it.

It then seems there is one where the app (on the Mac) looks like it has logged in but all the Contacts get the "Not Registered with iMessages" Alerts.

It seems this is close the the above issue and requires an Apple tech to intervene.

I have seen this one where iMessages get the red " Not registered" alert but SMS text can still be sent (which Uses the iPhone's Carrier) which puts it back on the state of the Apple ID login.

Of course there are option with "Start Conversations From" but I have not been able to tie down if this makes a difference to how the Mac responds or it's ability to send iMessages.

I expect that it will come down to the Apple ID login rather than being able to use the Start From options to get around it.

The Text Forwarding is similar to Paring in Blue Tooth but does not make use of Blue Tooth at all.

It requires both the Mac and iPhone are on the same network (it says WiFi in the blurb but the Mac can be Ethernet) and that the iPhone has Carrier service.

I would suggest contacting Apple Support.

You may find you have to go to Level 2 as Level 1 people are somewhat Script led and expecting Software and Hardware issues (fixing Account/Apple ID issues are free).

10:09 pm Thursday; December 18, 2014

Hi,

This 8 page Thread has wondered all over the place starting with the Original Issue of having red names and the "Not registered" messages in the To spot to issues with the SMS linking.

What did you ask Apple Support to do and what did they say ?

If the level one person can't or seems unable to sort an Account issue out then ask to speak to a Level 2 person.

The issue is likely to be only with the Apple ID and it's use with this Mac and the iMessages sever.

Despite this sounding like a Software or even a Hardware issue it has been known to be an Account/Apple ID issue (someone just needs to check the iMessages server for you).

Sorting Apple IDs out is a free service. (Does not need Apple Care or for you to Pay)

7:51 pm Tuesday; January 27, 2015

HI,

I would download and Install the COMBO version of the update.

OS X Yosemite 10.10.2 Combo Update

7:09 pm Wednesday; February 4, 2015

Hi,

OS X 10.10.2 does include the Security Update 2015-001

This has been issued as a Standalone for Mavericks and Mountain Lion as well.

You may need to contact Apple Support and say there is an issue with your Apple ID you use with iMessages.

You do not need Apple Care to do this and it is also not a Software or hardware issue like the Level 1 people try to fit it to (they are very Script led). Ask to speak to a Level 2 person and persuade them to check the Apple ID at the iMessages server regarding to Mac.

8:08 pm Wednesday; February 4, 2015

Hi,

Whilst the OS is at 10.10.1 or can be put back there it is not clear from other posts that this "Undoes" what was changed - which might be related to the Security Update part.

I have OS X 10.10.2 running without any problems but I can't tell you what is different about my set up.

However I do tend to run Repair Permissions in the Disk Utility on the Mac (Applications/Utilities) as a matter of course after each Update.

9:24 pm Wednesday; February 4, 2015

Hi,

From your details it WILL work when the Support guy/gal resets the Apple ID at the iMessages server.

7:40 pm Friday; February 6, 2015

Hi,

There is this error Messages that some people have seen thought out Messages versions

We (the regular posters) have become aware that Level 1 people at Apple Support can be Script led, try to force everything into Software or Hardware issues. (they can charge or use Apple Care for these where as Account issues are free to fix)

However if you ask for Level 2 person most do seem aware of the issue with the actual pop up and Code number.

(Presumably the Customer Code is Mac/Apple ID specific)

Those who have taken the time to report back on this say the person said they reset the Apple ID at the iMessages Servers.

It is my belief that there are related silent failures (no big error messages pop up) of the Login that shows in series of related issues - "Not Delivered" messages, failure to Send and similar issues.

Since the similarities showed up in later version of Messages the regular Posters have tried various things that have proved unsuccessful.

As the conclusion is that the issues are related I have been suggesting that people ask Apple Support to check.

The issue with that is without the Customer error Code number they seems to want to jump you through the same hoops as the Level one people would have you do.

there might well be a case for Engineering to check whether they are related and that Messages should show a different pop up ...

7:35 pm Saturday; February 7, 2015

hi,

Can I be clear ?

iMessages might use an Apple ID that is the iCloud one.

At that point it is it.

Most apps can check a password via a central point but that is as close as it gets.

The iMessages Servers are separate from the iCloud ones the FaceTime ones, the Games Center and iTunes ones and so on including the iCloud servers.

If on the computer you go to System Preferences > iCloud there is no setting for iMessages or even the Messages app in general. (nor FaceTime. iTunes or any of the others) It is only concerned with Logging in iCloud and the items that you can sync via that log in.

As I posted above there is one instant when the app will give an error messages which gives you a unique code to tell Apple Support.

This is enough for them to check your Mac's Login details at the iMessages server. (it s device specific)

It would seem that the silent fails that people get after it appears to be logged in, where there is no error Messages or code number means that the Apple Support people seem reluctant to check the iMessages servers.

This may be because it is like looking for a needle in a haystack.

It seems when they do check it is on a one by one basis whereas there seems to be at least a significant number of people affected who require it to be fixed on a sort of global level.

There are some reports by posters that it has been bumped to Engineering.

9:32 pm Thursday; February 12, 2015

Hi,

I read most of the Posts about iChat and Messages across the iChat, Mavericks and Yosemite Communities as Apple calls them.

It has become obvious that the Apple ID can fail to log in and that it is device specific. That is to say it will be that Mac and That Apple ID.

The Apple ID will keep working on other Macs and iOS devices without problems.

The only way I know to "fix" it is to convince Apple Support to Look at the iMessages Servers and your Mac's use of the Apple ID.

This can be difficult without the related Error Messages I re-posted on the 7th Feb higher up this Thread.

7:45 pm Friday; February 13, 2015

Hi,

You may need to go back to the iPhone and check it is still set to Text Forward.

If it is you need to check it is pointing to the Mac.

8:47 pm Tuesday; February 17, 2015

Same Issue as Gogomilo77.

Created a new Parallels OS X VM from the Yosemite.app, not a clone of the current desktop. This was a clean setup and install in Parallels VM

installed the beta app.

Downloaded OSX 10.10.3 beta to test new photo's.

It may be coincidence, but as soon as i logged in with my apple ID to test out the photo updates, my messages on my desktop (host for parallels and VM's) stopped working. All contacts numbers are red and the messages that they are not registered appears.

I'm not sure there is an issue with the Apple ID or not but it seems there might be and if so, there would be no files to delete or settings to change that would fix it.

Gogomilo77, if you find a fix please let me know. I've spent way too long on this already.

It's frustrating that we used VM to test in order to prevent an issue and ended up with one lol.

You can see here that the email from a contact is showing registered for iMessage but not the phone number any longer and the name is now red.

Also trying to send to the email shows this but the name stays blue.

One final note, This is not about SMS Forwarding I don't think.... but I can not receive the code to turn on SMS forwarding (don't care as I don't use it) but not being able to receive the code could also be possibly causing the issue with messaging right?

Hi,

Your question lacks detail.

You have joined a thread about the iMessages account reporting that every Contacts that is tried reports they are not Registered with iMessages.

Is this what is happening to you ?

The Messages app can join 5 different Services, AIM, Jabber that includes GoogleTalk and Facebook Chat, Yahoo, Bonjour (Mac to Mac Local Chat) and of course iMessages.

More detail on what you are trying to achieve and any info on what you see will help.

9:02 pm Thursday; April 23, 2015

Hi,

More than likely you will have to contact Apple Support and ask to speak to a Level 2 person and have them check your Apple ID's login from your Mac.

It is an Apple ID issue that is Mac specific and stops the Apple ID working.

It is not Software or Hardware related. It is an Apple ID issue.

8:17 pm Sunday; April 26, 2015