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All replies
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Helpful answers
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Sep 5, 2014 2:31 PM in response to Osm999by razmee209,Ok, where are you located and where did you purchase the phone? India?
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Sep 5, 2014 2:46 PM in response to razmee209by Osm999,The problem is "i can not find the touch id setnings on my
phone, i updated my phone bit it still dont work.
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Sep 5, 2014 5:29 PM in response to Osm999by IdrisSeabright,Did Touch ID ever work? Are you looking in Settings>Touch ID and Passcode? Also, please go to Settings>General>About and find out what the model number of your device is and post back with it.
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Sep 6, 2014 3:01 AM in response to Osm999by IdrisSeabright,Again, what is the model number of your phone?
What troubleshootiing steps have you already taken? Have you reset your phone by pressing and holding the power and Home keys until the Apple appears? Have you tried restoring the device as new?
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Sep 14, 2014 10:59 AM in response to IdrisSeabrightby Osm999,I Did everything you said, but it is still the
same.
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Sep 14, 2014 12:35 PM in response to Osm999by IdrisSeabright,Osm999 wrote:
I Did everything you said, but it is still the
same.
Then it may well be a hardware issue. Make an appointment at the Genius Bar at your local Apple Store.

