Ipad and iphone not charging

LL99 wrote:

Sometimes when trying to charge my Iphone it would say either 'This cable or accessory is not certified and may not work reliably' or 'This accessory may not be supported'. I have tried plugging my Iphone into my laptop but it is not being recognized. Does anyone know what the problem is or how i can fix it. Thank you

IIt sounds like you are either not using certified Apple accessories, or that your cable/chargers are not working properly. Are you using the correct cable and charger for each device? The ones that Apple supplies with the devices?

OK. Are you using the same cable for both devices or the specific cable that came with each device? I'm just trying to deduce if it could be one bad cable and that's why I ask. It would really be odd for both devices to quit charging if you are using separate cables for each device. Just looking for a common thread here.

Have you tried another wall socket? Have you restarted both devices?

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I Think the next thing that I would look for is dirt or debris in the port of both devices. Maybe you are getting a bad connection caused by something in those openings. Do you live in a high humidity area? Somewhere warm where you leave windows open and dust can blow around?

BTW, have you tried plugging the iPad into the laptop?

Are you using the correct charger for each device? I thought that we established that, but now I'm not sure. If you are using the same charger for both devices, maybe the charger is bad. Does the charger feel real hot? I know that my iPad charger blocks can get pretty warm and that the end of the cable going into the charger gets warm as well, but they don't get "hot". If you are using that same charger for the iPod, it may not require as much power to charge as the iPhone and iPad require.

Why neither device is being recognized on the laptop is a bit of a mystery. I assume that you mean it's not being recognized in iTunes.

iOS: Device not recognized in iTunes for Windows

or....

iOS: Device not recognized in iTunes for OS X

I'm sorry. I went out for. While, and lost sight of this one. Hopefully others will join in now.

Do you have access to someone else's iPad charger that you could try? I wonder if you didn't somehow fry the ports on the iPad and the iPhone by using a bad charger, since both devices will not charge and neither device is being recognized by the laptop.