Artemis14
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Q: I want to restore backup from icloud to my ipad after i restore it, but i cannot enter the correct backup password for my ipad(high chance that i forgot it). what should i do? i need my photos back

I want to restore backup from icloud to my ipad after i restore it, but i cannot enter the correct backup password for my ipad(high chance that i forgot it). what should i do? i need my photos back

iPad mini Wi-Fi + Cellular (MM), iOS 7.1.2

Posted on Sep 6, 2014 8:52 AM

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Artemis14

Q: I want to restore backup from icloud to my ipad after i restore it, but i cannot enter the correct backup password for my ipad(hig ... more

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  • by sterling r,Helpful

    sterling r sterling r Sep 8, 2014 8:45 AM in response to Artemis14
    Community Specialists
    Sep 8, 2014 8:45 AM in response to Artemis14

    Hello Artemis14,

     

    It sounds like you have an encrypted backup that you do not remember the password for. If you are using a Mac, you may be able to recover the password with the Keychain:

     

    iOS:  Troubleshooting encrypted backups

    http://support.apple.com/kb/TS5162

    Mac only: Password saved in Keychain

    If you are using OS X, the password might be saved in Keychain Access. Follow these steps to see if this is the case:

    1. Open iTunes Preferences and select the Devices tab. Note the time of the device’s backup.
    2. Right-click the desired backup and choose "Show in Finder".
    3. Finder should now be open, showing the backup selected. Click the Edit menu and choose Copy.
    4. Open Keychain Access from /Applications/Utilities/.
    5. Paste the backup folder's name into the search box in the top-right corner of Keychain Access.
    6. If there is a password for the backup, you should see it in Keychain Access.
    7. Double-click the backup in Keychain Access.
    8. Click the button “Show password”.
    9. You may be asked to enter your login keychain password. After doing so, click Allow. You should see your backup password.
    10. Use this password to restore from your backup.

     

    Thank you for using Apple Support Communities.

    Cheers,

    Sterling

  • by Artemis14,

    Artemis14 Artemis14 Sep 8, 2014 11:17 PM in response to sterling r
    Level 1 (0 points)
    Sep 8, 2014 11:17 PM in response to sterling r

    Thank you for your reply, however i'm not using mac. Also, i manage to get it back using icloud(which i don't remember when i backed up in it). Thank you for your concern

  • by sterling r,

    sterling r sterling r Sep 9, 2014 6:07 AM in response to Artemis14
    Community Specialists
    Sep 9, 2014 6:07 AM in response to Artemis14

    Thanks for the update!

    I'm glad you were able to restore your content.