One of my contacts has a "no sound" or "mute" bell next to her name in my text messages, phone doesnt make any sound when this person text, limited to just her. Checked under her contact settings, nothing is set to mute. How do I fix this?

Description says it all.


Please see attached, one contact does not make any sound when receiving a text, nothing in settings says her messages should be muted. User uploaded file

iPhone 5, iOS 7

Posted on Sep 6, 2014 10:03 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2014 6:38 PM

I had the same problem. I never noticed the bell until today but I did notice none of my daughters text would alarm. I did all the above and nothing. After trying different things I was able to fix it. Go to your text messages- the main page with a list of all your texts from everyone. On the one that has the bell with the line thru it- press on that converasation/contact for about 2 seconds and it will remove bell and you will be able to get notifications. Dont let it go into that conversation with the contact, you have to press and hold over the contacts name not the arrow to the right.

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Question marked as Top-ranking reply

Dec 17, 2014 6:38 PM in response to ammonation

I had the same problem. I never noticed the bell until today but I did notice none of my daughters text would alarm. I did all the above and nothing. After trying different things I was able to fix it. Go to your text messages- the main page with a list of all your texts from everyone. On the one that has the bell with the line thru it- press on that converasation/contact for about 2 seconds and it will remove bell and you will be able to get notifications. Dont let it go into that conversation with the contact, you have to press and hold over the contacts name not the arrow to the right.

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One of my contacts has a "no sound" or "mute" bell next to her name in my text messages, phone doesnt make any sound when this person text, limited to just her. Checked under her contact settings, nothing is set to mute. How do I fix this?

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