Learn to read apps have no sound

I have a few learn to read apps and the sound is on but there is no sound. One of them is hooked on phonics and it works on my iPhone but mot on my IPad mini. its suppose to read the word and the child repeat it but it's not reading it. Is there a setting on my Ipad I should be trying? At a loss and need help

iPad mini Wi-Fi, iOS 7.1.2

Posted on Sep 6, 2014 3:33 PM

Reply
1 reply

Sep 8, 2014 8:53 AM in response to Ginlem

Hello Ginlem,


After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning audio issues:


iPhone: No sound or distorted sound from speaker

http://support.apple.com/kb/ts5180

  1. Verify that the volume is set to a level you would normally be able to hear.
  2. Ensure that there is nothing plugged in to the headset jack or the dock connector.
  3. If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
  4. Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
  5. If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
  6. If the iPhone is paired with a Bluetooth headset or car kit:
  7. Try turning off Bluetooth.

    If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.

  8. Restart the iPhone.
  9. If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
  10. If the issue is not resolved, please contact Apple Support.

Learn more about troubleshooting iPhone hardware issues.


Thank you for contributing to Apple Support Communities.


Cheers,

BobbyD

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Learn to read apps have no sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.