I downloaded Mavericks(took a while), hit install (going onto a different MacBook Pro), the macbook began to restart itself(I heard the chime), but now nothing. Dark screen. Is the installation process still going on? Or should I try to start the laptop? Thanks in advance.
MacBook Pro, OS X Mavericks (10.9.2)
Does the screen come back if you press the shift key? Are you using one Mac to install on a different Mac?
The shift key does not light the screen. I'm not using one Mac to install on another, no.
How can I tell if the installation process is still going on? The bottom of the computer is very warm, but the screen is dark.
More info: it's been about 8 minutes since the Mac went into restart mode, and then went dark. I don;t know how long it's supposed to stay dark like this.
After it downloaded Mavericks, and started to install, it reboots (there is a 30 second timer, if no key is pressed). If you heard the chime, it restarted. How is the computer connected to the internet, wireless or wired? What is the Mac year/model and and what version are you upgrading from?
Upgrading from 10.6.8. As for the duration, I assume you mean from the time I hit "install" to the time it went dark an emitted the chime. I'd estimate that to be about 3-5 minutes. Connection is wireless., but very close to the router and strong. The Macbook is a 2011 edition. The bottom of the case is still very warm, indicating something is going on. But the dark screen puzzles me.
Are there any peripherals connected to the Mac? Have you verified that the Mac meets system requirements for Mavericks - OS X Mavericks: System Requirements ?
The bottom of the case is still very warm, indicating something is going on. I can also hear a very faint hissing-type noise from inside the computer.
no peripherals. All system requirements were verified.
If you press the power button lightly and for a short duration, does the screen come back?
If you hold it for more than a second it will go to sleep - OS X Mavericks: Using the power button and will shutdown if you hold it for more than 5 seconds.
Touching it lightly does nothing. I may have accidentally put the thing to sleep earlier when I hit the start button for a second or two. I did not hold it down for 5 seconds, though. Is there a way to force the screen to light up again?
Close the lid and open it again, which should wake it up and resume the installation, if that is the case.
I closed the lid, reopened, but it did not resume anything. But I do notice that when I shut the lid, the little power light indicator on the front of the case slowly blinks on and off. That light actually comes on before the lid is fully shut. Once the lid is fully reopened the blinking stops and there is no light. What does that mean? EDIT: I just discovered the light I;''m referring to is the "sleep indicator light":, if that helps.
The light I referred to in the above post(the "edit" feature of this page isn';t working) is the "sleep indicator light", if that helps.
If it glows on and off slowly, the Mac is sleeping. Please see Mac computers: Sleep Indicator Light behavior .
Do you have backup of your system? If yes, press the power button, and power it back on. If the installation has stopped, try it again.
Yes, that;'s what it's doing--but only when the lid is closed. When it's open, the light does not glow on and off. Should I try to wake it up? If so, how? How long should I hold the power bbutton down? And y es, I backed the thing up before trying to upgrade to Mavericks.
The latest: I held the power button down, which shut the computer off(no sleep indicator light when the lid closed). I hit the power button to power back up, heard the chime,got a grey screen and am now being asked to set up the computer from scratch. What did I do?
Mavericks installation question.
