hanamus6
Level 1 (0 points)

Q: How to clear viruses from my mac air?

my laptop has been getting a lot of ads like after after everything i click and ad comes out. how can i get rid of this? and Does Mackeeper work well?

MacBook Air

Posted on Sep 7, 2014 5:39 AM

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hanamus6

Q: How to clear viruses from my mac air?

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  • by Rudegar,

    Rudegar Rudegar Sep 7, 2014 7:42 AM in response to hanamus6
    Level 7 (28,992 points)
    Apple TV
    Sep 7, 2014 7:42 AM in response to hanamus6

    no mackeeper makes it worse there are people asking how to get rid of it every week here

     

    if you get ads and popups in your browser then likely it's a browser hijack or that you need to install the adblock extension

  • by Paul_31,

    Paul_31 Paul_31 Sep 7, 2014 8:41 AM in response to hanamus6
    Level 6 (13,925 points)
    Sep 7, 2014 8:41 AM in response to hanamus6

    Agreed - MacKeeper should be avoided at all costs, seems to cause nothing but grief for many users.

    Download and run The Safe Mac's Adware Removal Tool which will check for and safely remove any adware you may have unknowingly installed. Worth reading the article as well as running the removal tool:

    http://www.thesafemac.com/arg/

  • by Linc Davis,

    Linc Davis Linc Davis Sep 7, 2014 10:05 AM in response to hanamus6
    Level 10 (208,037 points)
    Applications
    Sep 7, 2014 10:05 AM in response to hanamus6

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • by John Galt,

    John Galt John Galt Sep 7, 2014 11:10 AM in response to hanamus6
    Level 9 (50,424 points)
    Mac OS X
    Sep 7, 2014 11:10 AM in response to hanamus6

    Whatever is wrong with your Mac it's not a virus, and pursuing an "anti-virus" solution will lead to misery.


    Install nothing until you identify the problem. Whatever you do, do not install MacKeeper, or anything like it, ever.


    You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.