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iphone is overheating, and draining battery. how can i fix this?

my phone gets hot, and battery drains really fast,

iOS 7.1

Posted on Sep 7, 2014 10:31 AM

Reply
1 reply

Sep 9, 2014 7:01 AM in response to meh260917

Hello meh260917,



Thanks for the question. The following resource provides some information about temperature:


iOS devices: Keeping device within acceptable operating temperatures

http://support.apple.com/kb/HT2101


When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.


By all means, if you believe the temperature is a concern (along with the battery life), you can isolate the issue by restoring your deviceas new:


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137



Thanks,


Matt M.

iphone is overheating, and draining battery. how can i fix this?

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