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iphone5 s is stuck on with the assistivetouch on red rings buzzing all around and completly with screen locked and all

I phone 5s is locked out with the assistive touch on red ring. please can someone there help me.........


Thanks Joel

iPhone 5s, iOS 7.1.2, assistive touch has locked out my 5

Posted on Sep 7, 2014 1:58 PM

Reply
2 replies

Sep 9, 2014 7:19 AM in response to joelfromsarita

Hi joel,


Welcome to Apple Support Communities.


It sounds like AssistiveTouch is enabled on your iPhone and you're running into an issue disabling it. The article linked below provides more information about AssistiveTouch and will walk you through turning it off.

Using AssistiveTouch on your iOS device

http://support.apple.com/kb/HT5587


You can also disable it with iTunes, as shown in this article:

iOS: Configuring accessibility features

http://support.apple.com/kb/HT5018

Managing accessibility features using iTunes

  1. Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
  2. In iTunes, select your device.
  3. From the Summary pane, click Configure Universal Access in the Options section at the bottom.
  4. Select the feature you would like to use and click OK.


I hope this helps.

-Jason

iphone5 s is stuck on with the assistivetouch on red rings buzzing all around and completly with screen locked and all

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