Skype 6.15 (334) will not Quit or Log Out in Mavericks

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c693279 Author

Level 1

8 points

Skype 6.15 (334) will not Quit or Log Out in Mavericks

MacBook Pro

15-inch, Mid 2010

Processor 2.8 GHz Intel Core i7

Memory 8 GB 1067 MHz DDR3

Graphics NVIDIA GeForce GT 330M 512 MB

Software OS X 10.9.4 (13E28)

I am using Skype 6.15 (334). I made a call and now after the call has ended Skype will not log out, nor will it allow me to Quit. The Quit option is grayed out in the menu, both with & without the option key. I have attempted to force quit and restart the computer. Skype blocks any force quit or restart every time. Has anyone else seen this before? I did not have any issues with Skype (or any other apps) prior to "upgrading" to Mavericks.

TIA!

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Sep 7, 2014 1:12 PM

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Answer 1

Sep 7, 2014 1:39 PM in response to c693279

Try updating Skype to v 6.19.

The next time you can't quit Skype, try force quitting in Activity Monitor or use Command-Option-Esc to bring up the Force Quit window.

You can also look in Console > All Messages to see what errors are showing for Skype.

Activity Monitor and Console are both found in Applications/Utilities.

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Answer 2

c693279 Author

Level 1

8 points

Sep 7, 2014 1:48 PM in response to dianeoforegon

for me Thank you Diane! Force quit had not been working earlier, but it just did after letting Skype sit & spin, so to speak, for a couple more hours. :-) Ah, they joy of anything in Mavericks!

Megan

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Answer 3

Sep 7, 2014 2:40 PM in response to c693279

I suggest when Yosemite comes out in October backup your drive as a clone to an external drive. Boot from the external drive and do a clean install of Yosemite for best results. You can move your data over from your clone.

Both of these applications can be used to create a clone.

SuperDuper! http://www.shirt-pocket.com/

CCC http://www.bombich.com/download.html

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Answer 4

sberman

Level 10

273,162 points

Sep 7, 2014 4:33 PM in response to c693279

... and please follow Diane's advice and update Skype to V6.19. You can (and should) do that immediately.

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