ipad won't open 2 step verification blocking my access

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ipad won't open 2 step verification blocking my access

I decided to set up the 2 step verification for my phone and older 1st generation iPad, I believe I did everything correctly as the phone works fine but the iPad will not let me in and I cannot remember how to go back to turn off this process on my iPad via my home computer.

1 gig G4, Mac OS X (10.3.9)

Posted on Sep 7, 2014 4:46 PM

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Answer 1

Brett L

Community Specialist

Sep 9, 2014 6:26 AM in response to wheelturner

Hi wheelturner,

So it sounds as if you were able to set up two step verification for your Apple ID on your iPhone as a trusted device, but not your iPad, is that right? You may want to read over this article -

Frequently asked questions about two-step verification for Apple ID

http://support.apple.com/kb/HT5570

In particular the How does it work? section -

Then, any time you sign in to manage your Apple ID at My Apple ID or make an iTunes, App Store, or iBooks Store purchase from a new device, you'll need to verify your identity by entering both your password and a 4-digit verification code, as shown below.

After you sign in, you can securely access your account or make purchases as usual. Without both your password and the verification code, access to your account will be denied.

There is also an article on turning off two-step verification -

Apple ID: Turning off two-step verification for your Apple ID

http://support.apple.com/kb/HT5631

Note that two-step verification is for the Apple ID, not just a particular device, so turning it off will turn it off for all devices.

Thanks for using Apple Support Communities.

Best,

Brett L

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