Forgot firmware password

Question

Level 1

0 points

I have macbook pro 2011 Early, running Mac OS 10.9.4

After i upgraded my SSD and boot to restore Mac OS 10.9.4, i have firmware password. But i can't remember. How can i reset firmware password?

OR If i need make appointment to Apple, what's documents i need to bring when i come there?

Pls give me solution.

Thanks!

Posted on Sep 7, 2014 7:27 PM

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Answer 1

Level 6

12,385 points

You indeed need to make an appointment with Apple: http://support.apple.com/kb/TS3554

They will tell you what to bring (proof of ownership, I guess).

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Answer 2

Level 1

0 points

I bought it from my friend over a year, i don't have receipt. Do you know what anything else i can bring to Apple?

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Answer 3

Level 6

12,385 points

Wouldn't know: give them a call.

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