3isenuf

Q: iTunes missing pause/play/<</>> buttons

For the past month (I believe sometime around the time I updated itunes to iTunes 11) I have been missing the section on my iTunes window that has the pause, play, >>, and << buttons and shows the status of the song (time wise).  I am also missing the red, yellow, and green buttons on the upper left hand side and I am unable to click and drag the window around at all.  I have googled this problem for hours and come up with nothing.  Hoping someone here can help because for a long time the only way to stop a song from playing once it started was the quit iTunes.  Now, just today I figured out that I can open the miniplayer on top of my iTunes window and that is better than having to close out of iTunes altogether, but I'd still like the features that are in the miniplayer to be available to me on my screen all the time like they always were in the past.

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Sep 7, 2014 6:26 PM

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Q: iTunes missing pause/play/<</>> buttons

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  • by alex_h1,

    alex_h1 alex_h1 Sep 10, 2014 9:07 AM in response to 3isenuf
    Community Specialists
    Sep 10, 2014 9:07 AM in response to 3isenuf

    Hello 3isenuf,

     

    Thanks for using Apple Support Communities.

     

    I'd like you to please reinstall iTunes by following the steps below.

    Download the latest installer

    1. Open Safari or another web browser.
    2. Go to the iTunes download webpage and click the Free Download button.
    3. Make sure that the Mac OS X version is selected on that page.
    4. Click the Download button to start the download.

    Once the file is downloaded, a new Finder window appears containing two items (below). If a Finder window doesn't appear, locate the iTunesX.dmg file (where X is the iTunes version number) on the desktop (or wherever your downloads go) and double-click it to display these items:

    • A "Read Before You Install iTunes" file. This document contains the system requirements for the version of iTunes, and may contain other useful information about installing.

    • An iTunes.mpkg file (this is the installer file itself)

     

         .

    Install iTunes

    1. Quit iTunes if it is currently open.
    2. Double-click the iTunes.mpkg file. This opens the Installer application in Mac OS X.
    3. Follow the instructions in the installer screens. If all of the installation components appear unchecked and dimmed (unavailable, and therefore not installable), refer to Mac OS X iTunes installer components are disabled.
    4. After the installation has completed, quit the Installer and restart the computer. The new version of iTunes appears on your hard disk in your Applications folder.

    Opening iTunes

    It's possible that clicking the iTunes icon in your Dock or double-clicking an iTunes icon on your desktop could open an older version of iTunes. Open iTunes from the Applications folder to be sure you are opening the right version:

    1. Double-click your hard disk.
    2. Double-click the Applications folder.
    3. Double-click the iTunes icon.

    If you notice another copy of iTunes in the Dock after following these steps, here's a way to take care of that:

    1. Quit iTunes.
    2. Drag the iTunes icon out of the Dock.
    3. Drag the iTunes icon from the Applications folder to the Dock.

     

    Troubleshooting iTunes installation on Mac OS X

    http://support.apple.com/kb/HT2311

     

    Take care,

    Alex H.