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How do I stop a bluetooth pairing request?

A keyboard from another user in my office keeps trying to pair with my mac and I have found no way of turning that off. I am prompted every 10 seconds to type a passcode on the keyboard to pair. How do I make this stop?

iMac, OS X Mavericks (10.9.4)

Posted on Sep 8, 2014 11:08 AM

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Posted on Sep 12, 2014 2:31 PM

I'm stuck in the same boat.

I tried removing com.apple.bluetooth.plist

option-clicking the Bluetooth icon and trying to remove the device.


Nothing is working.



It's an office with about 70 Macs, i just have to hope someone comes to me and asks why their keyboard is not working..


In the meantime, i turned bluetooth off, and gave the user a older USB wired keyboard/mouse...


There's no way to track where the keyboard actually is, but they can't reach too far, so it has to be somewhere in that area...

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Sep 12, 2014 2:31 PM in response to camptony

I'm stuck in the same boat.

I tried removing com.apple.bluetooth.plist

option-clicking the Bluetooth icon and trying to remove the device.


Nothing is working.



It's an office with about 70 Macs, i just have to hope someone comes to me and asks why their keyboard is not working..


In the meantime, i turned bluetooth off, and gave the user a older USB wired keyboard/mouse...


There's no way to track where the keyboard actually is, but they can't reach too far, so it has to be somewhere in that area...

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Sep 24, 2014 7:55 AM in response to camptony

I am having this issue as well. I "made the mistake" of connecting my iMac to a set of speakers in another room for what I thought would be just a couple of minutes; short of unplugging those speakers, though, there is no way to prevent the pairing request from interrupting my workflow every minute or so.


So far I have found NO WAY at all to get this to stop. Bluetooth IS on because the keyboard and trackpad are connected.


Apple, there must be a way to stop this?


The thing has popped up eight times while I was typing this post! I cannot have this keep happening when I am doing something that matters to my work. If this had happened in 15-day return the computer no questions asked period--and the search for a solution proved futile as it has--I would have taken the computer back to the apple store!

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Sep 24, 2014 8:00 AM in response to rhp96

Try this (I haven't experimented with it since I've no wish to disconnect my Bluetooth items).


Open System Preferences>Bluetooth (or from the Bluetooth icon in the menu bar choose 'Open Bluetooth Preferences'.


Control-click on the device in question in the list and choose 'Remove'.

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Sep 24, 2014 11:14 AM in response to Roger Wilmut1

The problem is that the keyboard is not paired yet, so it's not in there to remove.


It just keeps asking and asking. I finally had to put the user on a wired keyboard/mouse and turn bluteooth off.


It's a rogue keyboard that's asking to pair, probably from my IT Closet, but i checked and all of them are off,,,

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Sep 24, 2014 11:55 AM in response to Roger Wilmut1

I had tried that previously, and tried it again. The device does disappear for a minute, but shortly after it starts asking to be paired again. If I click cancel it just comes back within a minute. If I click Pair, it takes over as my main output option for sound.

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Sep 24, 2014 1:13 PM in response to rhp96

I made a call to Apple support and have the issue solved. Once I paired the speakers to another device, the iMac stopped asking me to pair them with a pop-up window; it still notices them if I look at the list of Bluetooth devices in System Preferences > Bluetooth, but it no longer "remembers" them as something to connect to.


It's too bad, Robman, that you couldn't have found the KB that's causing your problem because this similar approach might have helped (once the problem-causing KB was paired elsewhere).

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Apr 5, 2016 7:21 PM in response to camptony

Been a while since this was last bumped. Just thought I'll add a suggestion anyway. Repairing your existing keyboard might be enough to tell the OS thatyour's is there and is the preferred and no need to another unless your's turns off etc.

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How do I stop a bluetooth pairing request?

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