Port mapping for accesing TimeCapsule disk with BTMM "Back to My Mac" using iCloud service.

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Port mapping for accesing TimeCapsule disk with BTMM "Back to My Mac" using iCloud service.

Hi guys,

I'm trying to configure a 5th Generation 2TB TimeCapsule for remote file sharing using iCloud "Back to My Mac" Service.

My ISP left an Alcatel optical router that's not UPnP compatible, I already mapped all iCloud service ports on this document:

Well known TCP and UDP ports used by Apple software products

I had even using a DMZ assigned to the TimeCapsule local IP address, and doesn't work either.

Apple remote desktop	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	3283~3283	3283~3283	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	443~443	443~443	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	443~443	443~443	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	4500~4500	4500~4500	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	4500~4500	4500~4500	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	500~500	500~500	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	1900~1900	1900~1900	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	4488~4488	4488~4488	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5253~5253	5253~5253	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5350~5350	5350~5350	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5353~5353	5353~5353	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	3283~3283	3283~3283	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	3283~3283	3283~3283	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5988~5988	5988~5988	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	49452~65535	49452~65535	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5223~5223	5223~5223	airport-time-capsul	192.168.1.65	TCP	ACTIVE	Delete
Customer setting	1_VOIP_TR069_INTERNET_OTHER_R_VID_881	5351~5351	5351~5351	airport-time-capsul	192.168.1.65	UDP	ACTIVE	Delete

Please, can anyone take a look, thank's.

Posted on Sep 8, 2014 12:01 PM

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Answer 1

Best reply

LaPastenague

Level 9

67,202 points

Sep 8, 2014 12:44 PM in response to marquez.eduardo

Do you have the TC setup in bridge.. if so BTMM and iCloud seems not to work.

If you have the TC setup to route, BTMM will not work because port forwarding cannot handle double NAT.

I find it hard to believe any router supplied in the last 5years doesn't support upnp. What is the model number please??

Do you have double NAT?? If so give up on using BTMM and either replace the Alcatel box with the TC if that is possible.. there usually is no need for a specific router for fibre connections.. you simply plug the Airport into the main ethernet connection.

If there is no way around it, use another remote access method.

There are three listed by Tesserax.

AirPort Disk - Remote Access (3 Methods)

There are a few others as well.. but require different equipment.

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