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My device doesn't appear on itunes?

When I plug my Ipad or Ipod into my computer it comes up with a box asking about what I want to do with it but when I go into Itunes neither of them appear. I have tried reinstalling itunes and it still doesn't work.

iPad 2, iOS 7.1.2

Posted on Sep 9, 2014 6:14 AM

Reply
1 reply

Sep 11, 2014 7:07 AM in response to Chocobumble

Hey there Chocobumble,


It sounds like your iPad and iPod aren't being recognized in iTunes, but you do get a prompt from Windows so your computer sees them. I would use both of these articles first one, then the other to help get that resolved:


iPod not appearing in iTunes

http://support.apple.com/kb/TS3716


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


Thank you for using Apple Support Communities.

Regards,

Sterling

My device doesn't appear on itunes?

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