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All replies
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Helpful answers
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Sep 9, 2014 12:00 PM in response to blaktraxxby AmishCake,Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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Sep 10, 2014 12:11 PM in response to AmishCakeby blaktraxx,Thanks for the reply Amish. I tried that multiple times and I end up on the same screen. I think I may have to take it to the local Apple Store and have them reset it for me.
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Sep 10, 2014 12:32 PM in response to blaktraxxby AmishCake,That is most likely your best course of action. Be sure to make an appointment first. Do come back and let us know what you find out.
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Sep 11, 2014 7:31 AM in response to AmishCakeby blaktraxx,Problem solved! I had to go to the local Apple Store and they just restored it back to factory settings. Then just used my backup from iCloud to put it back just how it was. Thanks for your input!
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Sep 9, 2016 2:51 PM in response to AmishCakeby Egirl2005,This happened to me as well and this worked, thank you so much!