Purchase using my ID?

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Level 1

0 points

Purchase using my ID?

Where do I go to respond when I get a mail stating that a purchase has been made with my ID from another country on an application that I do not have?

iPad 2, iOS 5.0.1

Posted on Sep 9, 2014 4:18 AM

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Answer 1

imobl

Level 7

21,126 points

Sep 9, 2014 4:33 AM in response to Mateofsweden

Immediately change the password associated with your AppleID. Then follow the links below:

http://www.apple.com/support/itunes/contact/

https://getsupport.apple.com/Issues.action

Where was the email from? Does it ask for any of your account or credit details? If there

was such a link, do not click on it without learning more about the email.

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Answer 2

King_Penguin

Level 10

334,336 points

Sep 9, 2014 4:51 AM in response to Mateofsweden

There have been a number of phishing attempts reported on here about emails saying that a purchase has been made from another country with a link in the email to 'cancel' the purchase - which will take you to a non-Apple site for you to fill in your account and payment details.

You can view your account's full purchase history via your computer's iTunes : See your purchase history in the iTunes Store.

Or you can view the last 90 days purchases via http://reportaproblem.apple.com

If nothing shows then it's a phishing attempt, you could forward the email to Apple : reportphishing@apple.com

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