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airdrop not working

Hi,


I am trying to get airdrop to work on my mbp, I understand that the process networkbrowseragent should be running, however it isn't on my computer (even after I reboot). How do I get it to run?


Regards,


Bill

MacBook Pro with Retina display, OS X Mavericks (10.9.4)

Posted on Sep 9, 2014 9:00 AM

Reply
19 replies

Sep 9, 2014 12:32 PM in response to billtlee

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Sep 9, 2014 8:37 PM in response to billtlee

9/10/14 11:37:10.162 AM sharingd[207]: Terminate AirDrop P2P link

9/10/14 11:37:12.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:12.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:17.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:17.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:22.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:22.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:27.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:27.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:32.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:32.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:37.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:37.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:42.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:42.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:47.000 AM kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

9/10/14 11:37:47.000 AM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff81a88f2000

Sep 9, 2014 9:33 PM in response to billtlee

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

airdrop not working

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