Q: My Apple TV is no longer showing any of my purchased movies or TV shows

My Apple TV is not showing any of the movies or TV shows that I purchased. They used to be there under the "Purchased" section of movies and TV shows, but now the list is empty. How can I get them to show up again?

Apple TV (3rd generation)

Posted on Sep 9, 2014 8:40 AM

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Q: My Apple TV is no longer showing any of my purchased movies or TV shows

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by braden85,

braden85 Sep 11, 2014 7:50 AM in response to taraannie
Community Specialists

Sep 11, 2014 7:50 AM in response to taraannie

Hey taraannie,

You may want to make sure that your device is still associated with your Apple ID:

iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627

You may want to also sign out of your Apple ID in the settings of your Apple TV, then sign back in to make sure that you are connected with your Apple ID. Take care, and thanks for visiting the Apple Support Communities.

-Braden
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by Jim Gallanis,

Jim Gallanis Sep 12, 2014 9:53 AM in response to taraannie
Level 1 (5 points)

Sep 12, 2014 9:53 AM in response to taraannie

I spoke with a Tech Support guy at 1-800-MYAPPL this morning (9/12/14) who was utterly oblivious to the problem. he essentially said, "Wait until the next iTunes release and maybe it will work then." That's encouraging.
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by braden85,

by Jim Gallanis,

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