Can't finish Apple Hardware Test

Question

Level 1

1 points

Can't finish Apple Hardware Test

I ran an Apple Hardware Test on my Macbook Pro yesterday and it didn't finish. Everything was fine at first, the probing ran quite fast, memory and logic board test ran smoothly too. However, it was stuck when the test almost finished. The description said : "Testing in progress". I left the test for about an hour and it still didn't finish.

Could it be a hardware issue or clean install will fix the problem? I've owned this Macbook Pro for about 3 years and have never did a clean install.

Oh, and yesterday my Macbook suddenly had a black screen while I was using Photoshop, as if it was in sleep mode. So, I manually shut it down by holding the power button because the black screen couldn't go away no matter what I do. I restarted it like 3 times and it went on black screen after the chime. This has never happened before. Do you think it has anything to do with the Hardware Test issue?

(sorry about my grammar, I am Indonesian)

It is a mid 2010 Macbook Pro

Processor: 2GHz Intel Core i7

Memory: 4GB 1333 MHz DDR3

OSX ver 10.9.4

MacBook Pro, OS X Mavericks (10.9.4)

Posted on Sep 9, 2014 7:55 AM

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Answer 1

OGELTHORPE

Level 9

57,329 points

Sep 9, 2014 10:50 AM in response to achujiero

achujiero wrote:

Do you think it has anything to do with the Hardware Test issue?

I doubt that.

Memory: 4GB 1333 MHz DDR3

If this is true, this might be your problem. A 2010 MBP should have RAM with the following specifications: 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM.

You may have to bring your MBP to an Apple store or AASP for evaluation.

You English is just fine. 🙂

Ciao.

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Answer 2

achujiero Author

Level 1

1 points

Sep 9, 2014 11:39 AM in response to OGELTHORPE

Oh, my Macbook is actually a 2011 model. Sorry about that 😀

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Answer 3

OGELTHORPE

Level 9

57,329 points

Sep 9, 2014 11:49 AM in response to achujiero

achujiero wrote:

Oh, my Macbook is actually a 2011 model. Sorry about that 😀

OK. Now I need to know if it is an early or late 2011 MBP. (did it come with Snow Leopard or Lion OSX)

On the bottom of the MBP is the serial number. Enter it here and post back the model information:

https://selfsolve.apple.com/agreementWarrantyDynamic.do

Ciao.

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Answer 4

achujiero Author

Level 1

1 points

Sep 9, 2014 8:19 PM in response to OGELTHORPE

MacBook Pro (15-inch, Early 2011)

It came with Snow Leopard 😀

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Answer 5

OGELTHORPE

Level 9

57,329 points

Sep 10, 2014 4:10 AM in response to achujiero

Boot the MBP using the Snow Leopard installation disk as if you were to reinstall the OSX.

During the process, when you see a menu bar on top of thy display, click on UTILITIES.

From the drop down menu, select Disk Utility.

Run Disk Utility>First Aid, Verify and Repair.

What are the results?

Did you use the #2 installation disk to run the Apple Hardware Test (the disk with the AHT instructions on it)?

Ciao.

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Answer 6

achujiero Author

Level 1

1 points

Sep 10, 2014 9:36 AM in response to OGELTHORPE

I've done the first aid procedure but not with the installation disk. And I also did the hardware test without the disk......Would it be different if I used the disks?

By the way, I left those disks at home and I'll be back in a week 😝

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Answer 7

OGELTHORPE

Level 9

57,329 points

Sep 10, 2014 10:49 AM in response to achujiero

To try and repair a volume, you must do it from an external volume such as the installation disk or an external boot drive.

It is possible that using the disk for the AHT may produce the same result, but it certainly is worth a try.

Ciao.

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Answer 8

ganb

Level 1

4 points

Dec 4, 2016 7:48 PM in response to achujiero

Guys,

i have the similar problem with AHT, mine is an iMac (27-inch, Late 2012), testing memory and logic board went fine, but AHT was frozen towards the end and i had to force shutdown. i tried AHT several times, and even left overnight. based on other reviews, I ran disk utility test to see if any bad sector in HDD, but no disk errors found. i don't have any major issue other than occasional freezing and slowness. it's out of warranty. any thoughts? Thanks in advance.

macOS Sierra 10.12.1

iMac (27-inch, Late 2012)

3.2 GHz Intel Core i5

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 675MX 1024 MB

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