You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I remove the free U2 album from my iTunes library?

So we all have a free U2 album in our iTunes library now. I don't like U2 and don't want it. I get an option to 'hide' it in iTunes, but not to delete it. How can I remove it entirely from my library in iCloud? I have just been to iCloud.com, but can't see anything there.

iTunes-OTHER, Windows 7

Posted on Sep 9, 2014 1:50 PM

Reply
183 replies

Sep 13, 2014 3:33 PM in response to dmhaight

Usually you swipe left on the song and it will delete. I had a song that was stuck and when you swipe left it would play the song!


Apple live chat support had me do this:


Go to Settings > General > Usage > Then find the Music App under Storage and click it. At top hit Edit and Delete to the left of All Music


This will remove it from your phone and ALL OTHER SYNCED MUSIC leaving you to resync your music again.


The only other option they gave me was to backup my whole phone and reset it completely and restore my backup

Sep 13, 2014 7:11 PM in response to lu77

lu77 wrote:


My music library is no longer a private space, a company can slip their own material in without asking me. This is one more private space removed. I've hidden the album but it's still in recently added playlist which now renders that feature useless. This is a disrespectful act by apple.

Sue them and stop bothering us. We are not Apple. We are other users like you (well perhaps less paranoid and realistic) who simply try to help other users. You don't require help. you just want to whinge.


Bye


Pete

Sep 13, 2014 10:37 PM in response to AMSayer

How many times do I have to say I have show all music set to "Off" and I did completely hide the album in iTunes. If some other people on here were not so ignorant and just answer a simple question maybe this thread wouldn't be 10 pages long. I have done this since my first or second post and your all coming back with follow the steps or ask a child answers.

Sep 13, 2014 10:47 PM in response to Grandmstrbud

Again, reset your device as I suggested in the last post I sent to you.... Read the entire post. It is showing you how it should be working, and suggests a reset of your device if it is not working that way for you....


Another clue that your device probably needs to be reset is your ability to get the "Delete" option on items that are still in the Cloud. This is not normal either. So, both things point to a need to try a reset.


GB

How do I remove the free U2 album from my iTunes library?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.