AMSayer

Q: How do I remove the free U2 album from my iTunes library?

So we all have a free U2 album in our iTunes library now. I don't like U2 and don't want it. I get an option to 'hide' it in iTunes, but not to delete it. How can I remove it entirely from my library in iCloud? I have just been to iCloud.com, but can't see anything there.

iTunes, Windows 7

Posted on Sep 9, 2014 1:50 PM

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Q: How do I remove the free U2 album from my iTunes library?

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  • by barbados-slim,

    barbados-slim barbados-slim Sep 10, 2014 5:13 AM in response to AMSayer
    Level 1 (0 points)
    Sep 10, 2014 5:13 AM in response to AMSayer

    This is silly.  I don't want this crappy album.

  • by makelisanotwar,

    makelisanotwar makelisanotwar Sep 10, 2014 7:21 AM in response to turingtest2
    Level 1 (0 points)
    Sep 10, 2014 7:21 AM in response to turingtest2

    turingtest2 wrote:

     

    On any iOS device go to Settings > Music and turn off Show All Music. This should turn off cloud items. You may sometimes need to reset the device.


    Swipe to delete the tracks if they were automatically downloaded to the phone.


    tt2

    I've gone through all steps in this thread, but still can't get some songs off my phone. I haven't downloaded the songs, but after I turned off Show All Music and reset my device, the 'download from iCloud' icon next to the songs was gone. However, in the Album on my phone it says it only has 7 songs, while the full album is 11 songs. If I try to swipe left to delete the tracks, it just plays them, which only adds to my frustration. All in all this very confusing... Any advice?

  • by 60wpm,

    60wpm 60wpm Sep 10, 2014 7:25 AM in response to makelisanotwar
    Level 1 (135 points)
    Apple Music
    Sep 10, 2014 7:25 AM in response to makelisanotwar

    I wish I could find the album? -- Will try again with the new info from this post.

     

    ON A RELATED TOPIC (if appropriate). I get annoyed at getting IOS App updates I never asked for, and/or getting app updates for apps I deleted years ago and don't want.

  • by 60wpm,

    60wpm 60wpm Sep 10, 2014 7:35 AM in response to 60wpm
    Level 1 (135 points)
    Apple Music
    Sep 10, 2014 7:35 AM in response to 60wpm

    I FOUND IT.


    Go to: iTunes Store > Quick Links > Purchased.

     

    Thank you, Apple. Thank you user turingtest2

     

    And I hope OP can be happy enough, a least, to HIDE it....I know the feeling like I mentioned: I get annoyed at getting IOS App updates I never asked for, and/or getting app updates for apps I deleted years ago and don't want.

  • by turingtest2,

    turingtest2 turingtest2 Sep 10, 2014 8:30 AM in response to 60wpm
    Level 10 (85,368 points)
    iPod
    Sep 10, 2014 8:30 AM in response to 60wpm

    You're welcome.

     

    tt2

  • by turingtest2,

    turingtest2 turingtest2 Sep 10, 2014 8:33 AM in response to makelisanotwar
    Level 10 (85,368 points)
    iPod
    Sep 10, 2014 8:33 AM in response to makelisanotwar

    makelisanotwar wrote:

     

    turingtest2 wrote:

     

    On any iOS device go to Settings > Music and turn off Show All Music. This should turn off cloud items. You may sometimes need to reset the device.


    Swipe to delete the tracks if they were automatically downloaded to the phone.


    tt2

    I've gone through all steps in this thread, but still can't get some songs off my phone. I haven't downloaded the songs, but after I turned off Show All Music and reset my device, the 'download from iCloud' icon next to the songs was gone. However, in the Album on my phone it says it only has 7 songs, while the full album is 11 songs. If I try to swipe left to delete the tracks, it just plays them, which only adds to my frustration. All in all this very confusing... Any advice?

     

    Review your sync options when connected to iTunes. If syncing cannot remove unwanted content, backup the device, restore as a new device, then restore from the backup.

     

    tt2

  • by turingtest2,

    turingtest2 turingtest2 Sep 10, 2014 1:58 PM in response to turingtest2
    Level 10 (85,368 points)
    iPod
    Sep 10, 2014 1:58 PM in response to turingtest2

    For what it is worth while I fully understand that some people would like this gift expunged from their purchase history, I believe that hiding the unwanted content is the only option that is available. At the very least try it, just to see if once hidden you are truly inconvenienced any further.

     

    tt2

  • by PresumptuousGits,

    PresumptuousGits PresumptuousGits Sep 10, 2014 2:01 PM in response to AMSayer
    Level 1 (0 points)
    Sep 10, 2014 2:01 PM in response to AMSayer

    It occurs to me that a number of the solutions are missing the point, hiding is no use if one doesn't want the content in there.

     

    It's something to do with the presumption that just because it's free, they'll all want it... Eventually. No thanks Mr Apple, I don't want it, ain't going to listen to it and feel weirdly violated by having content appear that I wouldn't add myself. I was angry about it when I first heard it on the music news this morning and I'm only here now following a search for how to get rid.

     

    I look forward to a retraction or solution from the powers that be. In the meantime Messrs Bono and Apple, I'm not impressed.

  • by AMSayer,

    AMSayer AMSayer Sep 10, 2014 2:02 PM in response to turingtest2
    Level 1 (0 points)
    Sep 10, 2014 2:02 PM in response to turingtest2

    I just wanted to chime in again and thank turingtest2 for his suggestions in response to my and others' comments.

     

    I didn't hear anything back from Apple support yet, but will post when I do.

  • by barbados-slim,

    barbados-slim barbados-slim Sep 10, 2014 8:13 PM in response to AMSayer
    Level 1 (0 points)
    Sep 10, 2014 8:13 PM in response to AMSayer

    I got this squared away this afternoon, however I think I still 'own' the album.  I have a computer w/ iTunes installed and an iPhone, both of which appeared to have this album as of this morning.  I first removed it, or 'hid it' from my iTunes library like said a few times already.  I hoped that would hide it from my iPhone as well, however it didn't.  I contacted support and they had me hide all iTunes cloud content on the phone, which others have said.  This was not an acceptable fix for me as I rely on lots of purchased music for streaming, and don't necessarily have the free space to download want I want to have local.  After about 5-10 minutes he advised me to log out of iTunes on the iPhone (Settings > iTunes and Store), and then log back in.  Not sure what he did on his end however now I don't see it on my iPhone.  I do however see it under 'Hidden Purchases' in iTunes.  If you want this gone from your mobile device i'd recommend contacting them.

     

    Not cool Apple. 

  • by way1mar2,

    way1mar2 way1mar2 Sep 10, 2014 9:46 PM in response to AMSayer
    Level 1 (0 points)
    Sep 10, 2014 9:46 PM in response to AMSayer

    Those stupid monsters.

  • by ixcocoyxi,

    ixcocoyxi ixcocoyxi Sep 10, 2014 10:54 PM in response to AMSayer
    Level 1 (0 points)
    Sep 10, 2014 10:54 PM in response to AMSayer

    way to go apple. another reason for me to go android. thanks for pushing me over the edge and maling me feel violated/uneasy by adding stuff on my phobe i dont want.

  • by Matthew Cutter,

    Matthew Cutter Matthew Cutter Sep 11, 2014 4:50 AM in response to AMSayer
    Level 1 (0 points)
    Sep 11, 2014 4:50 AM in response to AMSayer

    I've also wasted an hour trying to get rid of, or even hide, this stupid U2 album. (PS, Apple, it's *awful* music.)

     

    Next time just announce a free download. It's called "PRIVACY" and you should at least maintain the illusion.

  • by petermac87,

    petermac87 petermac87 Sep 11, 2014 4:56 AM in response to Matthew Cutter
    Level 5 (7,402 points)
    Sep 11, 2014 4:56 AM in response to Matthew Cutter

    Great album! Thanks Apple. A couple of my friends didn't like it so they deleted it and hid the purchase. They are happy and I am happy.

     

    Pete

  • by Matthew Cutter,

    Matthew Cutter Matthew Cutter Sep 11, 2014 5:06 AM in response to petermac87
    Level 1 (0 points)
    Sep 11, 2014 5:06 AM in response to petermac87

    Please tell us HOW they deleted it.

     

    Otherwise you're being unhelpful ... at best.

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