AMSayer
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Q: How do I remove the free U2 album from my iTunes library?

So we all have a free U2 album in our iTunes library now. I don't like U2 and don't want it. I get an option to 'hide' it in iTunes, but not to delete it. How can I remove it entirely from my library in iCloud? I have just been to iCloud.com, but can't see anything there.

iTunes, Windows 7

Posted on Sep 9, 2014 1:50 PM

by AMSayer,Solvedanswer
AMSayer AMSayer
Level 1 (0 points)
A:

King_Penguin posted in another thread that Apple have now added an option to fully remove the U2 album from our accounts! It is as this link: itunes.com/soi-remove

 

I can confirm it works for me.

 

Thanks to Apple for implementing this option, and to King_Penguin for letting us know about it.

Posted on Sep 15, 2014 1:14 PM

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AMSayer

Q: How do I remove the free U2 album from my iTunes library?

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  • by AMSayer,

    AMSayer AMSayer Sep 12, 2014 1:54 PM in response to turingtest2
    Level 1 (0 points)
    Sep 12, 2014 1:54 PM in response to turingtest2

    After talking with some Apple support reps via email and on the phone, it appears that the album cannot be deleted fully from our accounts. The best that can be done is to hide it (turingtest2 has indicated how).

     

    Apple support haven't been able to delete it fully from my account themselves (although understood my feelings at having content pushed to my account without request/permission), so I have asked to be referred up the chain (as presumably someone at Apple will be able to completely delete it). I will post if this happens.

     

    The Apple Support rep also suggested we could post feedback about this via the form at this link: http://www.apple.com/feedback/itunesapp.html

     

    There are a lot of messages in this thread which (to me at least) come across as angry/baiting each other; please can we keep it civil, I think that's likely to be most helpful.

  • by MichelleL512,

    MichelleL512 MichelleL512 Sep 12, 2014 9:03 PM in response to Matthew Cutter
    Level 1 (0 points)
    Sep 12, 2014 9:03 PM in response to Matthew Cutter

    I had just one stuck too! I got on Apple chat and the only way is to remove all your music and resync the music you want to keep.

     

    Go to Settings > General > Usage > Then find the Music App under Storage and click it. At top hit Edit and Delete to the left of All Music

     

    This will remove it from your phone and ALL OTHER SYNCED MUSIC

     

    Totally worth it for me to resync just the music I want on my phone!

     

    Hope this helps!

  • by Amber0914,

    Amber0914 Amber0914 Sep 13, 2014 12:41 AM in response to makelisanotwar
    Level 1 (0 points)
    Sep 13, 2014 12:41 AM in response to makelisanotwar

    This happened to me too. It is frustrating. I have contacted IT people several times, but they coups not help me solve the problem. Not sure what I can do.

  • by Csound1,

    Csound1 Csound1 Sep 13, 2014 2:49 AM in response to MichelleL512
    Level 9 (50,684 points)
    Desktops
    Sep 13, 2014 2:49 AM in response to MichelleL512

    MichelleL512 wrote:

     

    I had just one stuck too! I got on Apple chat and the only way is to remove all your music and resync the music you want to keep.

     

    Go to Settings > General > Usage > Then find the Music App under Storage and click it. At top hit Edit and Delete to the left of All Music

    Nonsense

     

    Why are you advising such a radical method of dealing with this, I advise spending a little time finding out how the Music app works.

     

    And It was not necessary to post nonsense twice, once would have been more than enough.

  • by Grandmstrbud,

    Grandmstrbud Grandmstrbud Sep 13, 2014 2:09 PM in response to AMSayer
    Level 1 (0 points)
    Sep 13, 2014 2:09 PM in response to AMSayer

    I'd like to know how to get rid of this junk from my account. There is no swipe and delete you select it and it starts playing. I didn't ask for this garbage so I want it gone

  • by Csound1,

    Csound1 Csound1 Sep 13, 2014 2:14 PM in response to Grandmstrbud
    Level 9 (50,684 points)
    Desktops
    Sep 13, 2014 2:14 PM in response to Grandmstrbud

    Grandmstrbud wrote:

     

    I'd like to know how to get rid of this junk from my account. There is no swipe and delete you select it and it starts playing. I didn't ask for this garbage so I want it gone

    Swipe and delete the copy you downloaded, hide the free offer from your download list as has ben explained in this and similar threads endlessly.

  • by Grandmstrbud,

    Grandmstrbud Grandmstrbud Sep 13, 2014 2:39 PM in response to Csound1
    Level 1 (0 points)
    Sep 13, 2014 2:39 PM in response to Csound1

    Thanks for removing my post apple. All I said was it doesn't work and removed by host. Classy

  • by MichelleL512,

    MichelleL512 MichelleL512 Sep 13, 2014 2:40 PM in response to Grandmstrbud
    Level 1 (0 points)
    Sep 13, 2014 2:40 PM in response to Grandmstrbud

    I had the same problem and the only way was to remove ALL music and then resync the music I wanted to keep. I had just 1 song that wouldn't delete and just played when you tried to swipe left!

     

    Go to Settings > General > Usage > Then find the Music App under Storage and click it. At top hit Edit and Delete to the left of All Music

     

    This will remove it from your phone and ALL OTHER SYNCED MUSIC, leaving you with no music and having to resync your music you want

  • by Grandmstrbud,

    Grandmstrbud Grandmstrbud Sep 13, 2014 2:46 PM in response to MichelleL512
    Level 1 (0 points)
    Sep 13, 2014 2:46 PM in response to MichelleL512

    Hey apple why are u removing my posts?

  • by Csound1,

    Csound1 Csound1 Sep 13, 2014 2:47 PM in response to MichelleL512
    Level 9 (50,684 points)
    Desktops
    Sep 13, 2014 2:47 PM in response to MichelleL512

    Yes well, that's the hard way, deleting the ones you don't want and hiding them from the list is the easy way.

  • by Csound1,

    Csound1 Csound1 Sep 13, 2014 2:50 PM in response to Grandmstrbud
    Level 9 (50,684 points)
    Desktops
    Sep 13, 2014 2:50 PM in response to Grandmstrbud

    Grandmstrbud wrote:

     

    Hey apple why are u removing my posts?

    When your post was removed you received an email telling you why, so why are you asking us? we did not see the email.

  • by petermac87,

    petermac87 petermac87 Sep 13, 2014 2:51 PM in response to Grandmstrbud
    Level 5 (7,402 points)
    Sep 13, 2014 2:51 PM in response to Grandmstrbud

    Grandmstrbud wrote:

     

    Thanks for removing my post apple. All I said was it doesn't work and removed by host. Classy

    You are breaking the Terms Of Use that YOU yourself agreed to when you joined these forums. If you did not read them, then you are at fault and will continue to have posts removed that break the aforementioned TOU. Not by I, but by the Moderators of these Forums.

     

    Comprehend?

     

    Pete

  • by petermac87,

    petermac87 petermac87 Sep 13, 2014 2:52 PM in response to MichelleL512
    Level 5 (7,402 points)
    Sep 13, 2014 2:52 PM in response to MichelleL512

    MichelleL512 wrote:

     

    I had the same problem and the only way was to remove ALL music and then resync the music I wanted to keep. I had just 1 song that wouldn't delete and just played when you tried to swipe left!

     

    Go to Settings > General > Usage > Then find the Music App under Storage and click it. At top hit Edit and Delete to the left of All Music

     

    This will remove it from your phone and ALL OTHER SYNCED MUSIC, leaving you with no music and having to resync your music you want

    Why do it the difficult way?

     

    http://www.macworld.com/article/2607112/how-to-hide-the-free-u2-album-from-your- itunes-library.html

     

    Pete

  • by Grandmstrbud,

    Grandmstrbud Grandmstrbud Sep 13, 2014 2:52 PM in response to petermac87
    Level 1 (0 points)
    Sep 13, 2014 2:52 PM in response to petermac87

    no I did not get an email stating why if I knew why do you think I would ask. I'm simply stating that I have no option to delete the song. is that violating any terms of service?

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