I am not seeing the new u2 album in my library even though i just 'purchased' it in the itunes store

What country are you in?

I'm in Canada and having the same problem.

Hi timf104,

Go to iTunes>Preferences on your computer and click on the Store tab. Make sure the option to "Show iTunes in the Cloud Purchases" is checked. Then you should be able to see the album in your iTunes Music Library with a little cloud next to it. Click on the cloud to download it.

On your devices go to Settings>iTunes & App Store, and click on the Music button under "Show All" to enable the same feature on your device.

Cheers,

GB

GB:

I did exactly that and I still don't see the U2 album on either my MacBook or my iPhone.

Have also restarted iTunes on MacBook a bunch of times, and tried flipping the switches for show all on my iPhone all to no avail.

This would be very disappointing if I liked U2.

Try going to the iTunes Store on your computer, click on Purchased under Quick Links, click on Not in My Library, Albums, and make sure the sort order is Most Recent. See anything there?

Cheers,

GB

GB:

That did it!

Would never have thought the Store Purchased link was different from the iTunes Purchased sidebar option. Good to know.

Thanks!

Oh, yeah, it is confusing. The Purchased option on the Sidebar only shows purchases actually made on the computer you are using at the time you click on the Purchased option. The Purchased option under Quick Links shows you all purchases made under the Apple ID that is signed on.

I wish they would change the name of one or the other so they would be distinctive from one another - even Purchased vs. Purchases would be better than using the exact same word! 😐

Cheers,

GB

thanks a lot Gail. That did the trick. So much for Apple's "intuitive" software... ;-)

You are welcome. I agree, they kind of missed the intuitive boat on this one.... 😐

Cheers,

GB