"an unknown error occurred (1)" I was trying to restore my iPhone 5s
What do I do, It won't let me update and restore
iPhone 5s, iOS 7.1.2
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What do I do, It won't let me update and restore
iPhone 5s, iOS 7.1.2
Hey CEarly673,
Thanks for the question. The following resource provides information on restore error 1:
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#1
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
- Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Confirm that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
Thanks,
Matt M.
same ..also error. occured. i already upate my itune and my Pc windows 8 ..still error comes out .when apply logo at 75 percent from restoring
FIXED MY PROBLEM: Download Aiseesoft Mac FoneLab free trail, then press the rebot to normal button. This will kick you´re iPhone out of recoverymode like Tinyumbrella did before Yosemite.
i already downloaded that bro ..already restart.. the problem is if i restore using itunes ..it will .reply
an unknown error occurred (1) . .
"an unknown error occurred (1)" I was trying to restore my iPhone 5s