Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Errors when downloading U2 Album

Get the following errors?

Does anyone get the same and how did you solve it?


There were problems downloading some purchased items.

For more information on the items that could not be downloaded, click below.


There was a problem downloading “California (There Is No End to Love) / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Cedarwood Road / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Every Breaking Wave / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Iris (Hold Me Close) / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “The Miracle (Of Joey Ramone) / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Raised By Wolves / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Sleep Like a Baby Tonight / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Song for Someone / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “This Is Where You Can Reach Me Now / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “The Troubles / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Volcano / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Digital Booklet - Songs of Innocence / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.


There was a problem downloading “Digital Booklet - Songs of Innocence / Songs of Innocence / U2”. You do not have enough access privileges for this operation.

Please check that the connection to the network is active and try again.

Posted on Sep 10, 2014 3:12 AM

Reply
1 reply

Sep 12, 2014 10:22 AM in response to richpickford

Hey richpickford,



Thanks for the question. In researching the error message that you described, the following resource came up:


Trouble adding music to iTunes library or importing audio CD

http://support.apple.com/kb/TS1387


Resolution


These messages occur if permissions are incorrect on your designated music folder or on a folder inside your designated music folder. Permissions are settings that determine who can read, write to, or execute a file or folder on your computer. Every file and folder on your hard disk has an associated set of permissions.


Example: If permissions are correct on your Music folder, but incorrect on the U2 folder inside your Music folder, you would be able to add other music to your iTunes library, but not that new U2 album.


Look here for help in correcting the permissions on folders:


OS X:

Troubleshooting permissions issues in OS X


Windows XP:

How to set, view, change, or remove file and folder permissions in Windows XP


Note: Permissions and privileges for files are different from authorization to play a song purchased from the iTunes Store. Click here for information on authorizing a purchased song to play.



Thanks,


Matt M.

Errors when downloading U2 Album

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.