HT201363: About Apple ID security questions

Learn about About Apple ID security questions
An lê

Q: I do not remember the answer to my secret. my account no reset email

I have read through the instructions to get the secret answer. but my account does not reset the secret answer to email. Please help me reset the email.

Posted on Sep 10, 2014 7:44 AM

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Q: I do not remember the answer to my secret. my account no reset email

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  • by Niel,

    Niel Niel Sep 10, 2014 7:53 AM in response to An lê
    Level 10 (312,813 points)
    Mac OS X
    Sep 10, 2014 7:53 AM in response to An lê

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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