Downloading the free U2 album?

Why can I not download the new U2 Album? It says it is already purchased but when I search in my library it doesnt show it.

Posted on Sep 10, 2014 10:22 AM

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4 replies

Sep 10, 2014 10:38 AM in response to AWCameron

What happens when you try to download it ? You should be able to download it either by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it). Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it there.

Sep 10, 2014 11:14 AM in response to AWCameron

So if you can't get the U2 Album to show up, here's what I did.


I saw the "Purchased" button and could not click or download the album.


Went up to "Store" signed out of my iTunes account.


Without signing back in I go to the Store and click on the U2 album again and the "Free" button showed up.


Click on "Free" and then it will ask for your iTunes account sign in then.


All good.

Sep 10, 2014 11:16 AM in response to AWCameron

So if you can't get the U2 Album to show up, here's what I did.


I saw the "Purchased" button and could not click or download the album.


Went up to "Store" signed out of my iTunes account.


Without signing back in I go to the Store and click on the U2 album again and the "Free" button showed up.


Click on "Free" and then it will ask for your iTunes account sign in then.


All good.

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Downloading the free U2 album?

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