HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Fcordova
Level 1 (0 points)

Q: I forgot my security questions and the rescue email

HHey, I Forgot my Security questions and my rescue email so now I can't buy anything from the App Store. I've looked for Apple support help but they send me back here to the same place.

iPhone 5c, iOS 7.1.2

Posted on Sep 10, 2014 1:26 PM

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Fcordova

Q: I forgot my security questions and the rescue email

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  • by Niel,

    Niel Niel Sep 10, 2014 1:28 PM in response to Fcordova
    Level 10 (312,813 points)
    Mac OS X
    Sep 10, 2014 1:28 PM in response to Fcordova

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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