-
All replies
-
Helpful answers
-
Sep 12, 2014 7:46 AM in response to Trav8456by matt00,Hey Trav8456,
Thanks for the question. It sounds like you have an encrypted backup, but do not remember the password. The following resource provides some helpful tips on what the password may be, as well as information on potentially recovering your password from your Keychain in OS X (does not apply to Windows/PC):
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thanks,
Matt M.