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I reset the System Management Controller and it didn't help, and I'm wondering if there's anything else I can try, or if there's a way to definitively determine if my SuperDrive is dead --- I don't MIND replacing the drive, but I don't want to replace a mis-diagnosed good one.
Computer: Late 2011, 21.5" 2.5 GHz Intel iMac, OS 10.9.4
Thanks, Larry
iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.4)
Reset the NVRAM/PRAM and Reset the SMC, then try again.
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2
No change after resetting NVRAM and re-resetting SMC --- my SuperDrive still will not read an audio CD.
Anybody else got suggestions?
Computer: Late 2011, 21.5" 2.5 GHz Intel iMac, OS 10.9.4
Thanks, Larry
Sorry, I missed that you already did the SMC reset. The next step is to try a laser lens cleaning disc. If that doesn't work, get an ext CD/DVD reader/writer if the machine isn't under AppleCare Protection Plan coverage.
CD/DVD Drive - Troubleshooting See troubleshooting section.
FIRMWARE UPDATE FOR INTERNAL SUPERDRIVE
This might help. If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that resolves it. Although it's not specifically for that problem, the firmware update seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.
Please let us know either way, whether the firmware update helps or not in your situation
My SuperDrive ejects CDs without reading them
