Ian Chamandy1
Level 1 (49 points)
Mac OS X

Q: Why is Airplay image jerky on my TV?

I am watching a TV show that is running on my computer but projected onto my TV through Apple TV.  The image on my computer is fine but it is jerky on the TV, often freezing and the sound goes in and out.  How do I get a smooth image and sound on my TV?

MacBook, OS X Mountain Lion (10.8.1)

Posted on Sep 10, 2014 7:17 PM

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Ian Chamandy1

Q: Why is Airplay image jerky on my TV?

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  • by matt00,

    matt00 Sep 13, 2014 1:14 PM in response to Ian Chamandy1
    Level 5 (4,015 points)
    Sep 13, 2014 1:14 PM in response to Ian Chamandy1

    Hey Ian Chamandy1,

     

     

    Thanks for the question. I understand you are experiencing performance issues with AirPlay. The following resource may provide a solution:

     

    iOS: Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215

     

    Troubleshooting performance issues with AirPlay or AirPlay Mirroring

    If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express.

     

    Try the following suggestions:

     

    • Ensure that other devices are not trying to stream to the same Apple TV at the same time.
    • Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
    • Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
    • If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
    • If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
    • If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
    • Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.

     

     

    Thanks,

     

    Matt M.