rgf070

Level 1 (0 points)

Q: i tune store is still demanding password of old apple id

I am using I phone 4s 32 gb of the version ios 7.1.2.

I have changed my apple id and purchased I tunes match but itune store is still demanding password of old apple id

iPhone 4S, iOS 7.1.2, 9818669631

Posted on Sep 10, 2014 9:49 PM

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Q: i tune store is still demanding password of old apple id

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by pedro d,

pedro d Sep 13, 2014 1:05 PM in response to rgf070
Community Specialists

Sep 13, 2014 1:05 PM in response to rgf070

Hello there, rgf070.

The following Knowledge Base article offers up some great steps for troubleshooting the issue you seem to be describing:

iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223

Thanks for reaching out to Apple Support Communities.

Cheers,
Pedro.
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