Q: itunes 11.4 crashes when syncing apps to ipad / iphone

Just found this thread after buying an iPhone 6 and trying to restore my old iPhone 5s backup from it.

All my media is currently backed up on my NAS as my laptop only has a fairly small 256gb ssd so moving it all back is not really an option.

Hop hope they get this sorted soon because my new iPhone 6 is just sitting in the box doing nothing at the moment.

Just backup to iCloud and all is fine. You may need to temporarily buy extra space on there but at least you can use new phone

It can be done, it just takes a lot longer than it should to move to the iPhone 6.  Just restore from an encrypted backup but don't sync right away.  First download apps manually so that the iPhone 6 and the Library are the same so there will be no action required during app sync.  Then sync the iPhone 6, it will complete successfully.

Thanks for the link.  This appears to be working for me.

Big sigh of relief.  Will sit back and watch for an iTunes patch.

I have just spent the last 5 plus hours carting all my stuff off of my NAS to a local drive on an old laptop. Copied across the iTunes and backups folder and have exactly the same issue as before. iTunes just stops working as soon as the first app gets copied. I give up.

Hi Jaypr69, that is very unfortunate... does iTunes believe that the apps are stored locally? If you just copied the folders there is some chance that the library file still points to the NAS. When you right click an app in iTunes and select "info", does it show the local path? Is the NAS still accessible to the laptop and if yes, can you remove the network temporarily of the laptop? If all this fails, maybe it is a solution like mentioned some posts before to copy the mobile applications folder to a local path, delete the apps from iTunes and add the new local folder to iTunes again?

Anyone know if there is a similar issue with using a NAS device on the Mac?

At cybermagic. Thanks so much for your suggestion. The apps were indeed still looking at the NAS. I just unplugged the network cable so the NAS was inaccessible and the apps pointed back to the local drive and everything synced perfectly.

Cheers

Confirming that shinyplastic's method of downgrading iTunes works for my iPhone 5 running iOS8.

My iPhone got into a muddle as a result of this bug with 11.4. I needed to restore my iPhone from the iCloud backup that had occurred automatically a couple of days prior to my iOS8 update adventure with 11.4.

Like everyone else on this thread, my library is on a NAS. 11.3.0.54 works find with the library on my NAS. I got the installer from filehippo as suggested by shinyplastic.

I was tempted to get an iPhone 6 - Apple has succeeded in delaying my purchase until the 11.4 bug is fixed, as there is no way I'm going to do the library shuffle to get round such a glaring bug.

You don;t need the workaround to restore to your iPhone 6.  I had the same problem with Win 7 and iTunes 11.4, but I was able to restore from my iCloud backup. Any App that didm;t  come back immediately, I could restore form the Appstore.  Only a few App passwords did not get restored.  Everything is fine except that I do not have any music on my new iPhone 6.

I Am having a similar issue with a blue screen of death when syncing my iPhone with ios8. I get a message of IRQL less than or equal to

a lot of my apps did not restore with ios8 so I am going to try and update all of them via the iPhone as per some of the suggestions

Thank you everyone for posting and jkreighauser. This worked for me too but the only additional thing that i did was go into the purchased section on the app store on my iphone6, manually download any updates so that were greyed out. Deleted any that were not found in the app store (obsolete) as itunes was still trying to synch them even though i changed the status to "install" which also caused me not to have to synch apps with the NAS.  Hope this gets fixed soon!

I found a temp fix to get around itunes crashing when the apps sync - and this came from the need to have my media sync'd across all devices at least, if i couldn't do the same with apps....

1. Launch itunes and make sure to sign out of the itunes store

2. Delete all apps downloaded on itunes, but make sure you select KEEP FILES (for when Apple figures out how to fix this problem permanently so you don't have to re-download the apps all over again)

3. Now sync ur iphone/ipad... media sync's without itunes crashing, tho you'll have to download/update apps directly from ur device itself.

Yes, glowfish - you got a temp solution that works...Apple still needs to fix the bug, but this works perfectly for now

Unfortunately there really isn't a solution for the iPhone 6.  I spent a few hours with their 2nd level tech tonight reinstalling all of the Apple products (he indicated that there has been some problems with 11.4 if not all of the apple services like Bonjour were installed on the same date).  That made absolutely no difference.     There is also no way to use older versions of iTunes.  The only fix is not to use iTunes for transferring apps if you use NAS for storage.  Really poor timing on Apples part.  My iPhone 6 will sit in a box for a week and will await a fix.  If no fix by this weekend, back it goes.