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Ipad 2 Headphones will not work with headphone jack

We are having issues with our ipads on the ipad cart. When we are plugging in headphones, the sound is very faint or not existent. I have checked all the settings. The sound is up all the way for headphones. These are brand new headphones. I have tried several pairs. I have also tried my personal Apple Earbuds that came with my personal ipad. The sound works great if there are not headphones plugged into the port. The headphones work fine on other devices such as computers.

Ipad 2

IOS 7.1.2.

Thank you

iPad 2, iOS 7.1.2

Posted on Sep 11, 2014 8:27 AM

Reply
Question marked as Best reply

Posted on Sep 11, 2014 1:08 PM

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430


Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.


If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.


iPhone: No sound or distorted sound from speaker

http://support.apple.com/kb/ts5180


iPhone: Can’t hear through the receiver or speakers

http://support.apple.com/kb/ts1630


http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/


To solve some sound problems, just follow these simple steps

1. Go to Settings

2. Tap on General

3. Tap on Reset

4. Tap on Reset All Settings


What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.



 Cheers, Tom 😉

2 replies
Question marked as Best reply

Sep 11, 2014 1:08 PM in response to techteacherky

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430


Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.


If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.


iPhone: No sound or distorted sound from speaker

http://support.apple.com/kb/ts5180


iPhone: Can’t hear through the receiver or speakers

http://support.apple.com/kb/ts1630


http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/


To solve some sound problems, just follow these simple steps

1. Go to Settings

2. Tap on General

3. Tap on Reset

4. Tap on Reset All Settings


What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.



 Cheers, Tom 😉

Ipad 2 Headphones will not work with headphone jack

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